Gourmet Front End Lead — Elevate Customer Experience & Ops

Ocean State Job Lot; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

ShopRite is seeking a Gourmet - Front End Manager for Village NYC. You will direct the Front End Department and lead Associates to achieve sales, profit, and customer experience goals in line with our service priorities.

The role requires strong leadership, excellent customer service, and the ability to manage daily operations across safety, presentation, and efficiency. This is a full-time, on-site position in New York, NY.

Qualifications

• Strong leadership and team supervision abilities.
• Excellent communication and customer service skills.
• Proficient in basic math and operating a POS system.

Responsibilities

• Direct and supervise Front End Department and Associates to meet goals.
• Ensure safety, courtesy, presentation, and efficiency in daily operations.
• Lead onboarding, training, and performance feedback for staff.

Skills

Leadership

Customer Service

English Proficiency

Cash Handling

Tools

POS system

Job description

ShopRite is seeking a Gourmet - Front End Manager for Village NYC. You will direct the Front End Department and lead Associates to achieve sales, profit, and customer experience goals in line with our service priorities.

The role requires strong leadership, excellent customer service, and the ability to manage daily operations across safety, presentation, and efficiency. This is a full-time, on-site position in New York, NY.