Front-End Lead & Guest Experience — Gourmet Market

Citarella Operating, LLC; Greenwich (CT); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Employee discounts

Paid time off

401k plan

Job summary

Citarella is seeking a Front End (Cashier) Department Manager in Greenwich, CT. The role focuses on managing the cashier department, improving guest experience and driving sales, while maintaining department profitability and compliance with policies.

The position requires at least 3 years of front-end management experience in a grocery setting, strong communication skills, and the ability to lead and develop a team. Flexible scheduling including nights and weekends is expected.

Qualifications

• Minimum of 3 years’ experience managing a front-end/cashier department in a grocery store environment.
• Strong math, communication and guest-service skills.
• Ability to hire, train, inspire and develop a team.
• Flexibility to work nights, weekends and holidays.

Responsibilities

• Oversee cashier department profitability and guest service to drive sales.
• Ensure compliance with company policies and proper transaction documentation.
• Train and supervise front-end associates and maintain a professional environment.
• Direct front-end activities: guest traffic, service levels, inventory, and supplies.

Skills

Front-end management

Cash handling

Team leadership

Retail experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Citarella is seeking a Front End (Cashier) Department Manager in Greenwich, CT. The role focuses on managing the cashier department, improving guest experience and driving sales, while maintaining department profitability and compliance with policies.

The position requires at least 3 years of front-end management experience in a grocery setting, strong communication skills, and the ability to lead and develop a team. Flexible scheduling including nights and weekends is expected.