Gourmet Cheese Specialist & Service Expert

New Leaf Community Markets, Inc.; Half Moon Bay (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

New Leaf Community Markets, Inc. is seeking a Cheese Specialist to uphold exceptional customer service in the Cheese department in Half Moon Bay. The role involves preparing, stocking and presenting products, and supporting department operations and training initiatives.

Responsibilities include maintaining cases, signage and displays, ensuring product freshness and accurate pricing, and collaborating with management to improve store performance and customer satisfaction.

Qualifications

• Previous customer service, food service, retail or grocery experience preferred.
• Knowledge of retail Cheese, Specialty / Gourmet and /or Culinary departments preferred.

Responsibilities

• Prepares, cuts, wraps, weighs, tares, prices and presents department products.
• Stocks and maintains department cases, stations and displays.
• Assists in guiding the work of department clerks, including planning and assigning work, ensuring quality standards, training and coaching staff and overseeing their productivity.
• Partners with department management team to maintain excellent department conditions, including appearance, cleanliness, signage, staffing and service levels.
• Prepares department for store opening and closing.
• Partners with department management team to execute training programs for all areas of department.

Skills

Customer service

Retail/grocery experience

Cheese knowledge

Food safety

Education

High School Diploma

Job description

New Leaf Community Markets, Inc. is seeking a Cheese Specialist to uphold exceptional customer service in the Cheese department in Half Moon Bay. The role involves preparing, stocking and presenting products, and supporting department operations and training initiatives.

Responsibilities include maintaining cases, signage and displays, ensuring product freshness and accurate pricing, and collaborating with management to improve store performance and customer satisfaction.