Cheese Specialist & Customer Experience Expert

Metropolitan Market; Kirkland (WA); On-site; USD 21,000 - 26,000; Full time

Job summary

Metropolitan Market in Kirkland, WA, is seeking team members for our Cheese Department who enjoy sharing product knowledge and pairing ideas with guests in a fast-paced setting.

You will balance routine tasks like packaging and merchandising with immediate guest needs, while maintaining high quality and presentation. This role emphasizes reliability, teamwork, and a welcoming, service-driven attitude, with opportunities to learn about specialty cheeses and guest solutions.

Qualifications

• One year of customer service experience and one year of food service experience preferred.
• Exceptional customer service skills.
• A high level of self-motivation and initiative.
• Ability to problem solve and work in a diverse team.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Demonstrate enthusiasm and customize approach to meet guest needs and build rapport.
• Assess and follow through on guest questions related to products.
• Remain knowledgeable about products and responsibilities in the Cheese Department.
• Greet guests, provide product information, and assist with upselling and sales.
• Ensure proper packaging, presentation, and inventory of products.

Skills

Customer service

Food service experience

Teamwork

Time management

Multitasking

Flexible schedule

Job description

Metropolitan Market in Kirkland, WA, is seeking team members for our Cheese Department who enjoy sharing product knowledge and pairing ideas with guests in a fast-paced setting.

You will balance routine tasks like packaging and merchandising with immediate guest needs, while maintaining high quality and presentation. This role emphasizes reliability, teamwork, and a welcoming, service-driven attitude, with opportunities to learn about specialty cheeses and guest solutions.