Gourmet Beer, Wine, Cheese & Chocolate Specialist

Whole Foods Market; Framingham (MA); On-site; USD 48,712,000 - 72,781,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Framingham, MA is seeking team members to support our Specialty department by receiving and preparing products, maintaining displays, and selling items to support the regional Specialty vision.

Responsibilities include ensuring quality, staging displays, assisting with sampling, and providing exceptional customer service in a fast-paced environment. Flexible scheduling and safety compliance are expected as part of daily duties.

Qualifications

• No prior retail experience required.
• Ability to lift up to 50 pounds.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to work in a wet and cold environment.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation and sweep logs are completed.
• Arrives on time, groomed and ready to work; attends required trainings and meetings.
• Provides excellent customer service, addresses customer needs promptly and courteously.
• Maximizes sales potential through prep, storage, rotation, stocking, and merchandising.
• Follows established procedures including Weights and Measures, health and sanitation, and safe work practices.
• Keeps a clean, sanitary workspace and equipment in line with WFM safety standards.
• Performs opening, mid, and closing duties; ensures signs and pricing accuracy.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Product knowledge

Quality check

Proactive selling

Specialty knowledge

Attention to detail

Team communication

Clear communication

Customer service

Time management

Natural foods passion

Work ethic

Quality goals

Job description

Whole Foods Market in Framingham, MA is seeking team members to support our Specialty department by receiving and preparing products, maintaining displays, and selling items to support the regional Specialty vision.

Responsibilities include ensuring quality, staging displays, assisting with sampling, and providing exceptional customer service in a fast-paced environment. Flexible scheduling and safety compliance are expected as part of daily duties.