Gourmet Beer, Wine, Cheese & Chocolate Specialist

Whole Foods Market; East Lansing (MI); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Team member perks

Job summary

Whole Foods Market in East Lansing, MI is seeking a Team Member to delight customers with delicious food, engage in proactive selling, and maintain clean, well-stocked displays. You will verify product quality and help manage waste while supporting a fast-paced team in a learning environment.

No prior retail experience is required; training is provided. The role offers a wage range of $16.75–$25.40 per hour with benefits and opportunities for growth in a collaborative, values-driven store.

Qualifications

• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Working understanding of Specialty department and team and WFM quality goals.
• Strong attention to detail
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation and sweep logs are completed.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment to WFM standards.
• Performs opening, mid, and closing duties; ensures accuracy of signs and pricing.
• Reports safety hazards and violations.
• Performs other duties as assigned by store leadership.

Skills

Customer service

Product knowledge

Sales skills

Teamwork

Attention to detail

Communication

Time management

Safety compliance

Work ethic

Quality standards

Education

No prior retail experience required

Job description

Whole Foods Market in East Lansing, MI is seeking a Team Member to delight customers with delicious food, engage in proactive selling, and maintain clean, well-stocked displays. You will verify product quality and help manage waste while supporting a fast-paced team in a learning environment.

No prior retail experience is required; training is provided. The role offers a wage range of $16.75–$25.40 per hour with benefits and opportunities for growth in a collaborative, values-driven store.