Google Cloud ML Engineer

Robotics Technologies LLC; Dallas (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

A technology solutions provider based in Dallas seeks an experienced software developer to architect and develop scalable chat Virtual Agent frameworks. Candidates should have expertise in Python, NLP, and GCP services. You will be responsible for building, customizing, and optimizing chatbots using Dialogflow CX/ES, as well as deploying advanced AI models. An advanced degree in Computer Science or related fields is preferred. This role involves collaboration in a supportive environment, emphasizing communication and project ownership.

Qualifications

• 6+ years in software development with 4+ years in NLP/NLU for chat.
• Advanced Python skills with ML/NLP libraries.
• Experience with cloud-native architectures and GCP services.

Responsibilities

• Architect, design, and develop scalable chat Virtual Agent frameworks.
• Build, customize, and optimize chatbots and conversational flows.
• Develop and maintain cloud-native chat Virtual Agent solutions.

Skills

Python

NLP/NLU

GCP services

Machine Learning

Chatbot development

Dialogflow CX/ES

Education

Master’s/PhD in Computer Science, AI/ML, or related field

Tools

Hugging Face

TensorFlow

PyTorch

Job description

• Architect, design, and develop scalable chat Virtual Agent frameworks usingGoogle Vertex AI(Agent Engine, ADK).
• Build, customize, and optimize chatbots and conversational flows withDialogflow CX/ES(intent detection, context management, slot filling, rich fulfillment).
• Apply NLP, LLM, and GenAI models on Vertex AI for advanced chatbot capabilities (summarization, entity extraction, response generation).
• Develop and maintain cloud-native chat Virtual Agent solutions usingGCP services(CCAI, Pub/Sub, Cloud Functions, Cloud Run, Cloud Storage, BigQuery).
• Train, fine-tune, and deploy custom LLMs, transformer models, andRAG pipelines.
• Develop REST APIs, gRPC, and JSON-based integrations for seamless system communication.

Required Qualifications

• 6+ years in software development (4+ years in NLP/NLU for chat).
• AdvancedPython skills with ML/NLP libraries (Hugging Face, TensorFlow, PyTorch).
• Proven success building conversational agents withVertex AIandDialogflow CX/ES.
• Proficiency inGCP servicesand cloud-native architectures.
• Experience withAgent Assist functionality is a plus.

Preferred Qualifications

• Master’s/PhD in Computer Science, AI/ML, or related field.
• GCP certifications (e.g., Google Cloud Certified Professional ML Engineer).
• Experience withGenAI frameworks(PaLM, Gemini).
• Integration with CRM, knowledge bases, and live agent systems.
• Knowledge of security and compliance in conversational AI.

Soft Skills

• Excellent communication and collaboration.
• Strong ownership and end-to-end project delivery.
• Leadership in cross-functional environments.

ROBOTICS TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTICS TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTICS TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.