Google Cloud ML Engineer

Robotics Prcocess Automation, LLC; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading AI technology company located in Texas is seeking a skilled software engineer with extensive experience in developing scalable chat Virtual Agent frameworks. The ideal candidate will possess advanced Python skills, a solid understanding of Google Cloud Platform services, and demonstrable expertise in building conversational agents using Vertex AI and Dialogflow CX/ES. This role demands strong collaboration abilities and leadership in project delivery within cross-functional teams.

Qualifications

• 6+ years in software development, 4+ years in NLP/NLU for chat.
• Advanced Python skills with ML/NLP libraries.
• Proven success building conversational agents with Vertex AI and Dialogflow CX/ES.

Responsibilities

• Architect and develop scalable chat Virtual Agent frameworks.
• Build and optimize chatbots and conversational flows.
• Apply NLP, LLM, and GenAI models on Vertex AI for advanced capabilities.

Skills

Python

NLP/NLU

Google Cloud Platform

Generative AI frameworks

Machine Learning

Education

Master’s/PhD in Computer Science, AI/ML, or related field

Tools

Dialogflow CX/ES

Vertex AI

Hugging Face

TensorFlow

PyTorch

Job description

Responsibilities

• Architect, design, and develop scalable chat Virtual Agent frameworks usingGoogle Vertex AI(Agent Engine, ADK).
• Build, customize, and optimize chatbots and conversational flows withDialogflow CX/ES(intent detection, context management, slot filling, rich fulfillment).
• Apply NLP, LLM, and GenAI models on Vertex AI for advanced chatbot capabilities (summarization, entity extraction, response generation).
• Develop and maintain cloud-native chat Virtual Agent solutions usingGCP services(CCAI, Pub/Sub, Cloud Functions, Cloud Run, Cloud Storage, BigQuery).
• Train, fine-tune, and deploy custom LLMs, transformer models, andRAG pipelines.
• Develop REST APIs, gRPC, and JSON-based integrations for seamless system communication.

Required Qualifications

• 6+ years in software development (4+ years in NLP/NLU for chat).
• AdvancedPythonskills with ML/NLP libraries (Hugging Face, TensorFlow, PyTorch).
• Proven success building conversational agents withVertex AIandDialogflow CX/ES.
• Proficiency inGCP servicesand cloud-native architectures.
• Experience withAgent Assist functionality is a plus.

Preferred Qualifications

• Master’s/PhD in Computer Science, AI/ML, or related field.
• GCP certifications (e.g., Google Cloud Certified Professional ML Engineer).
• Experience withGenAI frameworks(PaLM, Gemini).
• Integration with CRM, knowledge bases, and live agent systems.
• Knowledge of security and compliance in conversational AI.

Soft Skills

• Excellent communication and collaboration.
• Strong ownership and end-to-end project delivery.
• Leadership in cross-functional environments.

ROBOTIC PROCESS AUTOMATION LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTIC PROCESS AUTOMATION LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTIC PROCESS AUTOMATION LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract