Goodwill Store Manager

Easterseals-Goodwill Northern Rocky Mountain Inc.; Murray (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

PTO

401(k) retirement plan + employermatch

Tuition assistance

Flexible Spending Account

Health Savings Account

Store discount 30%

Employee Wellness Program

Job summary

Easterseals-Goodwill Northern Rocky Mountain Inc. in Murray, UT, seeks an experienced Retail Store Manager to oversee all aspects of our thrift store, including staffing, donation processing, pricing, and sales floor presentation.

You will lead the management team, recruit and train staff, ensure budget goals are met, maintain safety, and provide regular reporting to stakeholders. Prior retail leadership and a track record of operational excellence are required.

Qualifications

• High school diploma or equivalent is required.
• 3-5 years of supervisory/management experience, preferably in retail.
• Budget management and tracking experience is preferred.
• Demonstrated leadership, communication, organizational, and decision‑making skills.
• Experience supervising and hiring staff.

Responsibilities

• Manage store logistics, inventory, and store performance/goals.
• Oversee donated goods process from donation door to production area to sales floor to preparation for outlet/recycling.
• Merchandise the sales floor.
• Oversee production and pricing of donated merchandise.
• Maintain a safe and clean store environment.
• Provide outstanding customer service.
• Supervise store management team’s daily operations.
• Recruit, hire, train, and terminate staff.
• Work with team to meet budget and production goals.
• Ensure adherence to organization’s policies and procedures.
• Provide regular and accurate reporting to human resources, asset protection, safety, finance, and other departments.
• Complete required safety assessments.
• Oversee store budget, staffing, and goals.

Skills

Customer service

Supervising staff

Retail management

Computer skills

Budget management

Leadership

Communication

Organizational skills

Decision-making

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Intranet

Metrics applications

Webinar/conference call

Job description

Manage all aspects of retail thrift store including staffing, donation processing and pricing, sales floor presentation, and administrative oversight.

Responsibilities

• Manage store logistics, inventory, and store performance/goals.
• Oversee entire donated goods process from donation door to production area to sales floor to preparation for outlet/recycling.
• Merchandise the sales floor.
• Oversee production and pricing of donated merchandise.
• Maintain a safe and clean store environment.
• Provide outstanding customer service.
• Supervise store management team’s daily operations.
• Recruit, hire, train, and terminate staff.
• Work as a team to meet budget and production goals.
• Ensure adherence to organization’s policies and procedures.
• Provide regular and accurate reporting to human resources, asset protection, safety, finance, and other departments.
• Complete required safety assessments.
• Oversee store budget, staffing, and goals.

Qualifications & Requirements

• Customer service experience.
• Experience supervising and hiring staff.
• Retail management preferred.
• Computer skills, including email, intranet, metrics applications for data entry, Microsoft Word, webinar/conference call, etc.
• Budget management and tracking.
• Leadership, communication, organizational, and decision‑making skills.
• 3-5 years of supervisory/management experience, preferably in retail.
• High school diploma or equivalent.

Physical Requirements

• Able to read, write, and speak the English language to communicate with staff and customers.
• Able to move independently or with reasonable accommodation within the facility.
• Able to lift and carry 20‑100 pounds with team lifting or mechanical assistance; able to stand, stoop, bend, or carry for extended periods; tolerant to extreme changes in temperature and humidity.
• May be required to work more than 40 hours per week.
• Require work evenings, weekends, and extended shifts to manage Goodwill store needs.
• Have reliable transportation, a good driving record, valid driver’s license, and proof of personal vehicle insurance.
• Pass DMV check.
• All positions require completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Additional Information (Benefits)

• Medical, Vision, Dental, and Voluntary Products.
• Paid Time Off (PTO).
• 401(k) Retirement Plan + up to 4% contribution.
• Tuition Assistance.
• Flexible Spending and Health Savings Accounts.
• 10% Discount on ESGW Services.
• Employee Wellness Program.
• 30% Discount at Goodwill Stores.

Equal Opportunity Employer

Easterseals‑Goodwill (ESGW) is an equal‑opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.