Goodman Dermatology - Office Manager - Dawsonville

Goodman Dermatology; Dawsonville (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Disability & Life Insurance

401(k) Plan

Paid Time Off

Growth Opportunities

Job summary

Goodman Dermatology is seeking a Front Desk Lead in Dawsonville, GA to manage front desk operations, supervise staff, and uphold our commitment to exceptional patient care. The role requires coordinating with leadership, providers, and team members to optimize workflow and service delivery.

The ideal candidate will have 2–5 years of medical office management experience, strong communication skills, and the ability to train new staff while maintaining a patient-centric environment.

Qualifications

• Two to five years of management or supervisory experience in a medical office preferred.
• Understanding dermatology office workflows and patient care procedures.

Responsibilities

• Oversee daily operations at the assigned practice location(s).
• Lead and support team members to uphold patient care standards.
• Monitor performance against targets for patient appointments and staff productivity.
• Identify cost-saving opportunities and revenue-enhancing initiatives.
• Ensure inventory and resources meet clinical needs and compliance requirements.

Skills

Management

Supervision

Customer service

Healthcare administration

Communication skills

Education

High School Diploma

Tools

CRM/EHR software

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Dawsonville, GA, US

Goodman Dermatology, an AQUA Dermatology portfolio practice , is the largest and most comprehensive full-service skin care provider in the Southeast. It offers medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology.

We seek a Front Desk Lead to ensure adequate, high-quality patient care, lead and support team members, and uphold the practice's vision and mission.

ESSENTIAL FUNCTIONS

• Partners with leadership, providers, and staff to manage operations at assigned practice location(s), including patient care and retention, personnel management, and office and clinical team workflow.
• Monitors and maintains performance practice standards; meets defined target standards for several patient appointments, staffing productivity, patient experience, and other business performance standards.
• Implements policies and procedures that ensure efficient operations supporting administrative and clinical functions.
• Identifies and applies cost-saving and revenue-enhancing opportunities.
• Manages inventory of supplies, equipment, technology, and other resources essential to delivering high-quality patient care and ensuring the practice operates efficiently.
• Evaluates the performance of all office team members, communicates effectively, provides timely feedback, and empowers team members to do their jobs well.
• Assists in onboarding by training and evaluating new team members.
• Assumes responsibility for patient flow processes. Develops strategies to improve efficiency and eliminate barriers that impact patient care.
• Provides coverage for Front Desk Specialist and/or Medical Assistant as needed.
• Works well in a team environment, building and maintaining strong working relationships to accomplish everyday tasks collaboratively.
• Adheres to the AQUA Dermatology Mission Statement, Credo, and Service Goals and Values; always provides exceptional customer service.
• Cultivates a culture of compliance with local, state, and federal regulatory requirements.
• Other duties as assigned

We offer competitive salaries and benefits:

• Medical, Dental, and Vision are available after 30 days of hire
• Short-term disability and life insurance, along with many ancillary options.
• 401 (k) available after 90 days of hire
• Paid time off and holidays
• Excellent growth and advancement opportunities

P OSITION TYPE AND EXPECTED HOURS OF WORK

• Full-Time
• Monday – Friday

SUPERVISORY

This position supervises administrative practice team members (if assigned), the Clinical Supervisor, and the Front Desk Supervisor (if assigned) at their assigned location(s).

TRAVEL

Travel between Goodman Dermatology Practice locations may be required .

QUALIFICATIONS

Education :This position requires a High School Diploma or equivalent.

Experience: Two to five years of management or supervisory experience in a medical office is preferred. Understands dermatology office protocols and procedures and can effectively lead a team in a dermatology office .

Communication: Excellent oral and written communication skills

Work Style: Must be able to work well independently, but ask for help when needed. Ability to analyze and interpret information and interact and decipher information telephonically and electronically.

Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice, with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest-quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures, and an array of vein treatments, no case is beyond our experience and expertise.