Good Shepherd Building Supervisor (Part-Time)

YMCA of Rock River Valley; Rockford (IL); On-site; USD 18,000 - 25,000; Part time

Job summary

YMCA of Rock River Valley is seeking a Good Shepherd Building Supervisor to oversee the building and grounds during assigned hours, focusing on safety, cleanliness, and member service. The role emphasizes friendly interaction with members, staff, volunteers, and guests in a welcoming environment.

Responsibilities include walking the facility to ensure readiness, responding to concerns and emergencies, coordinating with departments, and maintaining a clean, safe space for community programs.

Qualifications

• Six months to one year related experience and/or training.
• Minimum age of 21 years old.
• Excellent interpersonal skills; proven ability to work with children and adults of all ages.
• CPR, AED and First Aid certifications required within 90 days.
• Praesidium Academy training.

Responsibilities

• Walk the facility to ensure the building, grounds, and equipment are clean, safe, and ready for members.
• Be a visible presence throughout the branch, greeting members and answering questions.
• Respond quickly to member needs, emergencies, and security situations following YMCA policies.
• Complete cleaning tasks, restock supplies, set up spaces for events, and address maintenance needs.
• Collaborate with Relationship Managers and other departments to ensure outstanding service.
• Monitor safety and proactively resolve issues to maintain a safe environment.
• Identify opportunities to enhance safety, cleanliness, risk management, and member experience.
• Participate in trainings and staff meetings; support daily operations as part of the team.

Skills

Interpersonal skills

Customer service

Problem solving

Conflict resolution

Job description

Career Opportunities with YMCA of Rock River Valley

YOUR IMPACT

The Good Shepherd Building Supervisor is responsible for the overall supervision of the YMCA building and grounds during assigned hours with an emphasis on housekeeping, ensuring a safe and healthy environment for all. Must be able to uphold all YMCA safety and member service standards while focusing on positive relationships with all members, staff, volunteers and guests at the YMCA facility. The Good Shepherd Building Supervisor is an ambassador for the YMCA and should ensure delivery of high standards of customer service and cleanliness.

WHAT YOUR DAY MAY LOOK LIKE

No two days are the same in this role傭ut every day is centered on creating a safe, welcoming, and well-maintained environment where members can thrive.

• Start your shift by walking the facility, ensuring the building, grounds, and equipment are clean, safe, and ready to welcome members.
• Be a visible presence throughout the branch, greeting members, answering questions, and helping create a welcoming environment for people of all ages.
• Respond quickly and confidently to member needs, facility concerns, emergencies, and security situations while following YMCA policies and procedures.
• Take pride in your facility by completing cleaning tasks, restocking supplies, setting up spaces for events, and reporting or addressing maintenance needs.
• Support exceptional member experiences by working alongside Relationship Managers and other departments to ensure members receive outstanding service.
• Monitor activity throughout the building to promote safety, identify potential concerns, and proactively resolve issues before they become problems.
• Help improve the branch by identifying opportunities to enhance safety, cleanliness, risk management, and the overall member experience.
• Work as part of a team by participating in trainings, staff meetings, and collaborating with coworkers to support daily operations.
• End your shift knowing your work mattered, whether it was helping a member feel welcome, responding to an emergency, preparing a space for a community event, or ensuring every guest walked into a clean, safe facility.

If you enjoy staying active, solving problems, and taking pride in serving your community, you'll find purpose in this role.

SCHEDULE & COMPENSATION: 1 Position

Position 1: Good Shepherd YMCA
Part-Time, Non-Exempt
Up to 25 hours per week
Availability on Tuesdays and Thursdays 4:00 pm - 8:00 pm and Saturdays 12:00 pm - 6:00 pm
$15.75 per hour

QUALIFICATIONS

• Six months to one-year related experience and/or training desired.
• Minimum age of 21 years old.
• Excellent interpersonal skills are a must; proven ability to work with children and adults of all ages.
• Previous customer service, sales or related experience strongly preferred.
• High degree of self-confidence, problem solving, and conflict resolution skills.
• Prefer knowledge of, and previous experience with, diverse populations.
• Proven track record of developing authentic and deepened relationships with others.
• Current Praesidium Academy training.
• CPR, AED and First Aid certifications required within 90 days.

The Y is proud to be an Equal Opportunity Employer. We offer more than just a job, rather the opportunity to make a lasting difference in the lives of those around you.

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