Gondola Operator

Discovery Land Company; California (MO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Full-Time

Employer-sponsored 401k

Employee meals

Professional development

Work-Family Culture

Job summary

Discovery Land Company seeks a Gondola Operator at Homewood Mountain & Lake Club on the west shore of Lake Tahoe, California. You will ensure safe loading/unloading, manage crowd flow, assist guests with equipment, and maintain high standards of safety and guest service in a fast-paced, four-season resort environment.

You will work with the Lift & Gondola Operations team to support a welcoming guest experience, comply with procedures, and participate in routine maintenance and safety checks.

Qualifications

• Excellent communication, analytical and interpersonal skills.
• Ability to follow gondola loading procedures and established safety protocols.
• Must be able to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Ensure gondola loading/unloading areas are free of ice and debris.
• Set up mazes according to daily demand and adjust as needed.
• Assist with loading/unloading of skis, snowboards and equipment.
• Provide exceptional guest service while assisting guests of all ages and accessibility needs.
• Snow removal as required and other duties as assigned.

Skills

Communication

Analytical

Interpersonal skills

Teamwork

Job description

Join the Discovery family, where quality and service are at the heart of everything we do!

This role will be located at one of Discovery Land Company’s locations: Homewood Mountain & Lake Club, set on the West Shore of Lake Tahoe in Homewood, California.

Homewood is seeking a Gondola Operator to join the Lift & Gondola Operations Department.

Job Summary:
Gondola Operators are responsible for the safe operation, loading, riding and unloading of the gondola. This position plays an essential role in delivering a safe, efficient, and positive experience for all guests while maintaining the highest standards of safety and service.

Duties & Responsibilities:

• Ensure Gondola loading and unloading areas are free of ice/debris, and ready for guest/employee loading and unloading.
• Set up proper mazes depending on the demand for the day.
• Periodically check the maze to ensure it is still up to par.
• Remain engaged, attentive, and focused while safely loading and unloading guests from gondola cabins.
• Provide exceptional guest service while assisting with the loading and unloading of skis, snowboards, bicycles, and other equipment.
• Perform repetitive motions associated with loading and handling guest equipment.
• Provide additional assistance to children, guests with accessibility needs, or anyone requiring extra support.
• Snow removal as required.
• Other duties as assigned.

Skills & Qualifications:

• Excellent communication, analytical, and interpersonal skills.
• Ability to follow gondola loading and unloading procedures and established safety protocols.
• Ability to work in a team environment.
• 18 years of age or older.

Additional Requirements:

• Flexibility and ability to pivot to new projects and desire to work in fast-paced environment.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Full-Time, Seasonal, Non-Exempt
• Employer-sponsored 401k
• Employee Meals and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture

The Company’s good faith estimate of the hourly rate it expects to pay for this role is $21-$25 and is based on applicable and specialized experience and location.

About Us

Located on the west shore of Lake Tahoe, Homewood Mountain & Lake Club is a beloved four-season destination known for its stunning lake views, intimate slopes, and commitment to personalized guest experiences. We pride ourselves on creating a warm, welcoming environment for both guests and employees. If you’re passionate about hospitality and want to be a key leader in shaping the future of F&B at one of Tahoe’s most scenic resorts, we want to hear from you.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential communities with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.