Lead Gondola Operator

Discovery Land Company; California (MO); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Full-time

Seasonal

Non-Exempt

401k plan

Employee meals

Recognition programs

Professional development

Work-family culture

Job summary

Discovery Land Company’s Homewood Mountain & Lake Club in California seeks a Lead Gondola Operator to oversee daily chairlift operations and guest safety. This hands-on leader will manage a fast-paced alpine environment with a focus on service excellence.

Responsibilities include safe loading/unloading, guiding a team, coordinating maze setups, assisting guests, snow removal when needed, and other duties as assigned, year-round.

Qualifications

• 1 year of experience as a Lift Operator or similar role.
• Ability to lead a team and delegate tasks in a fast-paced environment.
• Strong focus on guest safety and hazard prevention.
• Must be at least 18 years old.
• Intermediate skiing or snowboarding ability required.

Responsibilities

• Oversee gondola loading/unloading areas, ensuring they are ice/debris-free.
• Lead the team and delegate tasks as needed.
• Set up mazes according to daily demand and check periodically.
• Ensure safe passenger loading/unloading and assist guests with equipment.
• Perform snow removal as required and handle other duties as assigned.

Skills

Team leadership

Guest safety

Operational precision

18+ years

Intermediate skiing/snowboarding

Job description

Join the Discovery family, where quality and service are at the heart of everything we do!

This role will be located at one of Discovery Land Company’s locations: Homewood Mountain & Lake Club, set on the West Shore of Lake Tahoe in Homewood, California.

Homewood is seeking a Lead Gondola Operator to join the Lift & Gondola Operations Department.

Job Summary:
Lead Gondola Operators are responsible for overseeing and leading the daily operation of their assigned chairlifts. This position plays an essential role in delivering a safe, efficient, and positive experience for all guests while maintaining the highest standards of safety and service.

Duties & Responsibilities:

• Ensure Gondola loading and unloading areas are free of ice/debris, and ready for guest/employee loading and unloading.
  • Lead the team and delegate tasks when necessary.
• Set up proper mazes depending on the demand for the day.
  • Periodically check the maze to ensure it is still up to par.
• Maintain a focused, safety-oriented approach while efficiently loading and unloading passengers in Gondola cabins.
  • Actively engage with all guests to load their equipment in the racks for them.
  • Repetitive motions while loading skis, snowboards and bicycles.
  • Provide additional assistance to children, guests with mobility needs, and others who request or require support.
• Snow removal as required.
• Other duties as assigned.
  

Skills & Qualifications:

• A minimum of 1 year of experience as a Lift Operator.
• Strong ability to lead a team, delegate tasks, and provide direction in a fast-paced operating environment.
• Responsible for guest safety and preventing injury; ability to identify and address potential hazards.
• 18 years of age or older.
• Intermediate skiing or snowboarding ability is required.
  

Additional Requirements:

• Flexibility and ability to pivot to new projects and desire to work in fast-paced environment.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
  

Benefits

• Full-Time, Seasonal, Non-Exempt
• Employer-sponsored 401k
• Employee Meals and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture
  

The Company’s good faith estimate of the hourly rate it expects to pay for this role is $22.60-$27 and is based on applicable and specialized experience and location.

About Us

Located on the west shore of Lake Tahoe, Homewood Mountain & Lake Club is a beloved four-season destination known for its stunning lake views, intimate slopes, and commitment to personalized guest experiences. We pride ourselves on creating a warm, welcoming environment for both guests and employees. If you’re passionate about hospitality and want to be a key leader in shaping the future of F&B at one of Tahoe’s most scenic resorts, we want to hear from you.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential communities with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.