Golf Starter

Omni Hotels & Resorts; Bretton Woods (NH); On-site; USD 47,000 - 65,000; Full time

Job summary

Omni Hotels & Resorts in Bretton Woods, NH seeks a Golf Operations Supervisor to oversee starters, rangers, and outside staff, while assisting the daily shop operations. May teach private, group, and junior lessons as available.

You will ensure guest satisfaction and a memorable golf experience aligned with the resort's standards. Ideal candidates have teaching experience in golf and strong interpersonal skills, with flexibility to work evenings, weekends, and holidays.

Qualifications

• Must possess a teaching background in group, private and junior golf instruction.
• Excellent interpersonal and customer service skills.
• Strong oral and written communication abilities.
• Attention to detail in all guest interactions and operations.
• Available to work flexible hours including nights, weekends and holidays.

Responsibilities

• Greet guests enthusiastically and address them by name when possible.
• Speak with guests in a friendly, warm manner to make them feel welcome.
• Maintain professional conduct in accordance with Omni Hotels standards.
• Apply knowledge of club operations to support golf services and shop.
• Provide expert advice and assistance as required by guests and staff.
• Support tournaments, club rentals, and services as directed by leadership.
• Promote the resort’s interests by delivering outstanding guest service.
• Coordinate the on-course guest experience during rounds and stays.

Skills

Teaching golf

Interpersonal skills

Oral and written comms

Attention to detail

Flexible hours

Education

High School Diploma or GED

Bachelor's degree in business or related field preferred

Job description

Under the direct supervision of the Director of Golf will be responsible for supervising specific parts of the golf operation including but not limited to Starters, Rangers, and Outside Golf Staff as well as the support of the daily operation of the Golf Pro Shop. May teach private, group and junior golf lessons as available.

Essential Functions

• Enthusiastic greeting of guests (by name if possible)
• Speak with guests in a friendly, warm manner making them feel welcome
• Display conduct in an appropriate manner at all times in accordance with the Omni Hotels
• Utilize a working knowledge of club operations
• Render professional advice, opinions, assistance, and services as required.
• Perform duties and meet requirements for tournaments, club rentals and services which the Head Golf Professional and Assistant Professionals deems necessary.
• Promote the interests of the resort in providing service to the guest.
• Provide a guest friendly environment
• Coordinate the golf guest on-course experience while maintaining a positive memorable experience during their round(s) of golf and hotel stay.

Tools and Equipment

• Telephone, pen/pencil, photo-copying machine, hand and stationary tools as related to trade. Golf carts, golf clubs and utility vehicles.

Working Environment

• Interior of hotel, in all areas of the hotel. Exposure to extreme hot and cold temperatures
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.

Qualifications

• High School Diploma or GED, plus two years relevant experience or an equivalent combination of training, experience, and/or education.
• Bachelor's degree in business or related field preferred.
• Must possess a teaching background in group, private and junior golf instruction.
• Must have excellent interpersonal skills
• Must provide excellent service to internal and external customers
• Must have excellent oral and written communication skills.
• Must be attentive to detail
• Must be available to work flexible hours to include nights, weekends, and holidays