GOLF STAFF LEAD

The Villages, Inc.; The Villages (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

The Villages, Inc. is seeking a Golf Staff Lead to manage daily operations of outside golf operations in The Villages, FL. This part-time role focuses on supervising staff, handling guest and trail fee transactions, and maintaining accurate financial records to ensure a friendly, safe environment for residents and guests.

Responsibilities include interviewing and training employees, closing procedures, and using office equipment. Strong communication and Microsoft Office skills are essential.

Qualifications

• High School Diploma; 5+ years of related experience and/or training.
• Excellent verbal and written communication skills are required.
• Strong interpersonal, time management and problem-solving abilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Schedule and supervise outside staff members.
• Supervise all starter shack transactions including daily trail, guest, and pull cart fees; manage cash handling, refunds.
• Assist leadership with interviewing, hiring, training, assigning and directing staff; performance management and coaching.
• Understand and supervise daily closing procedures; ensure accounting sheets and reports are completed.
• Maintain computer records of sales activities and correct financial irregularities.
• Train staff to use office equipment: cash register, adding machine, copier, and scanners.
• Maintain reconciliation system for purchase orders, packing slips and invoices.
• Supervise the purchase of starter shack supplies.
• Provide informal technical guidance or portfolio-specific training to coworkers.

Skills

Verbal communication

Written communication

Interpersonal skills

Time management

Problem solving

Microsoft Office

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Cash register

Adding machine

Copier

District scanners

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

GOLF STAFF LEAD

Part Time Manual Labor The Villages, FL, US

JOB SUMMARY

This position is responsible for the daily business operations of outside golf operations. Provides a friendly, welcoming atmosphere which will encourage residents and guests to have an enjoyable and safe time.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes, but not limited to)

• Schedule and supervise outside staff members.
• Supervise all starter shack business transactions including:
  • Daily trail fees
  • Daily guest fees
  • Daily Pull cart fees
  • Cash transactions
  • Refunds
• Assist the Assistant Director – Executive Golf and/or Golf Manager with interviewing, hiring, training employees, planning, assigning, and directing work, performance appraisals, rewarding, coaching and disciplining employees, and addressing and resolving complaints and problems.
• Understand completely the daily closing procedures and supervise the completion of accounting sheets and reports.
• Maintain computer records of sales activities & recognize and correct financial irregularities.
• Train staff members to use the following office equipment:
  • Cash register
  • Adding machine
  • Copier
  • District scanners
• Maintain reconciliation system for purchase orders, packing slips and invoices.
• Supervise the purchase of stater shack supplies.
• May also provide informal assistance such as technical guidance and/or portfolio specific training to co-workers.

Additional

• Performs other duties as assigned.
• May be expected to perform additional duties in an emergency.

ESSENTIAL EXPECTATIONS OF PERFORMANCE AND BEHAVIOR (Includes, but not limited to)

• Cultivates and maintains effective working relations within the department, the District, as well as outside of the organization.
• Models behavior to the District Core Values at all times.
• Fosters a teamwork environment.

MINIMUM EDUCATION AND EXPERIENCE

High School Diploma and at least five (5) years of related experience and/or training; or equivalent combination of education and experience.

MINIMUM CERTIFICATES, LICENSES, REGISTRATIONS

• All candidates and employees must successfully pass background screening.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (Includes, but not limited to)

Knowledge

• Must have working knowledge of golf rules, etiquette, management practices and office procedures.

Skills

• Excellent verbal and written communication, interpersonal, time management and problem-solving skills.
• Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook.

Abilities

• Ability to read/write and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

EQUIPMENT (Includes, but not limited to)

Position regularly requires the use of golf carts, office and sales equipment, including but not limited to, telephones, computers and productivity software.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee will be exposed to the following:

• Occasionally to wet and/or humid conditions and outside weather conditions (including extreme heat, rain or cold).
• To noise level in the work environment that is usually moderate.
• Interior office environments, with moderate to loud noise typical for the work environment when in office setting with moderate noise of computers and printers and moderate customer traffic.
• Personal protective equipment must be always worn if the job requires such equipment.

Physical Requirements

The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the following applies:

• Regularly required to sit, stand and/or walk; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
• Occasionally required to sit, climb or balance; and stop, kneel, crouch or crawl.
• Regularly lift and/or move up to ten (10) pounds and occasionally lift and/or move up to fifty (50) pounds.