Golf Shop Sales & Tee Time Concierge

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Hotels & Resorts at The Omni Homestead Resort & Spa in Hot Springs, VA, is seeking a Golf Retail Shop Associate to manage daily sales, restock merchandise, and maintain a clean, inviting shop for guests.

You will assist with tee-time bookings, handle POS transactions, and strive to meet Moments of Service standards, delivering outstanding guest experiences while supporting the resort's high standards of service.

Qualifications

• Must have strong customer service and sales abilities.
• Cash handling experience required.
• Knowledge of POS system preferred.

Responsibilities

• Handle money and open/close the golf shop.
• Assist with booking Tee Times and Golf Reservations for guests.
• Maintain a clean, stocked, and organized shop space.
• Meet Moments of Service standards with guests.
• Ensure merchandise is unpacked, displayed, and restocked daily.
• Maintain cleanliness of restrooms and shop area.
• Coordinate restocking and office supply requests as needed.
• Know the location of resort facilities and daily activities for guests.

Skills

Customer service

Sales ability

Cash handling

Tools

POS system

Job description

Omni Hotels & Resorts at The Omni Homestead Resort & Spa in Hot Springs, VA, is seeking a Golf Retail Shop Associate to manage daily sales, restock merchandise, and maintain a clean, inviting shop for guests.

You will assist with tee-time bookings, handle POS transactions, and strive to meet Moments of Service standards, delivering outstanding guest experiences while supporting the resort's high standards of service.