Golf Shop Manager

Agmgolf; City of White Plains (NY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Meals while on duty

Golf playing privileges

Discretionary year-end bonus

Potential PGA Merchandise Show attend.

Job summary

Metropolis Country Club is seeking a Golf Shop Manager to oversee daily retail operations. The role emphasizes merchandising, outstanding member service, and a polished, profitable shop.

You will work closely with the Head Golf Professional to ensure an attractive shopping experience for members and guests. The position offers a base salary with a discretionary year-end bonus and a limited off-season allowance.

Qualifications

• Retail management or merchandising experience preferred; golf or private-club experience is a plus.
• Excellent organization, attention to detail, and communication skills.
• Familiarity with POS and inventory systems; ability to work independently and collaboratively.
• Flexible availability during the golf season.

Responsibilities

• Collaborate with the Head Golf Professional on buying plans, budgets, and selection of apparel, footwear, accessories, and equipment.
• Create appealing displays and maintain a polished, well-stocked retail environment.
• Maintain vendor relationships; coordinate orders, deliveries, returns, and exchanges.
• Monitor inventory levels, sales performance, and purchasing needs.
• Oversee daily retail operations, member service, and shop presentation.
• Greet members and guests by name; answer calls and respond to inquiries.
• Manage special orders, personalized merchandise, and timely follow-up.
• Coordinate receiving, pricing, tagging, inventory records, and periodic counts.
• Process point-of-sale transactions and assist with promotions and seasonal sales.
• Build strong relationships with members and families and offer personalized recommendations.
• Ensure accurate fulfillment of special orders and a welcoming, professional atmosphere.

Job description

POSITION OVERVIEW

Metropolis Country Club is seeking a motivated, organized, and personable Golf Shop Manager to oversee daily retail operations. The ideal candidate brings strong merchandising skills, outstanding member service, and a passion for creating an exceptional private‑club shopping experience. This position works closely with the Head Golf Professional to maintain an attractive, efficient, and profitable Golf Shop.

COMPENSATION & EMPLOYMENT

• Total base salary: $60,000 for the full employment arrangement.
• Primary on-property employment: March 15 through early December.
• Flexible schedule based on club operations, including weekends and holidays.
• Eligible for a discretionary year-end bonus.
• Very limited off-season assistance is included in the $60,000 salary.

MERCHANDISING & PURCHASING

• Collaborate with the Head Golf Professional on buying plans, budgets, and selection of apparel, footwear, accessories, and equipment.
• Create appealing displays and maintain a polished, well‑stocked retail environment.
• Maintain vendor relationships; coordinate orders, deliveries, returns, and exchanges.
• Monitor inventory levels, sales performance, and purchasing needs.

GOLF SHOP OPERATIONS

• Oversee daily retail operations, member service, and shop presentation.
• Greet members and guests by name; answer calls and respond to inquiries.
• Manage special orders, personalized merchandise, and timely follow‑up.
• Coordinate receiving, pricing, tagging, inventory records, and periodic counts.
• Process point-of-sale transactions and assist with promotions and seasonal sales.

MEMBER EXPERIENCE

• Build strong relationships with members and families and offer personalized recommendations.
• Ensure accurate fulfillment of special orders and a welcoming, professional atmosphere.

LIMITED OFF-SEASON RESPONSIBILITIES

Following the early-December conclusion of regular on-property work, occasional remote assistance may be requested and coordinated in advance with the Head Golf Professional. This is not a regular off-season work schedule.

• Occasional vendor communication regarding spring orders and deliveries.
• Assistance finalizing spring buying plans and responding to time‑sensitive shop matters.
• Potential attendance at the January PGA Merchandise Show, if mutually arranged.

QUALIFICATIONS

• Retail management or merchandising experience preferred; golf or private-club experience is a plus.
• Excellent organization, attention to detail, and communication skills.
• Familiarity with POS and inventory systems; ability to work independently and collaboratively.
• Flexible availability during the golf season.

BENEFITS & REPORTING

• Meals while on duty;
• Golf playing privileges;
• Discretionary year‑end bonus;
• Potential PGA Merchandise Show attendance.
• Reports directly to Chris Gabriele, PGA – Head Golf Professional.