Golf Shop & Guest Services Associate

Omni Hotels & Resorts; Rancho Mirage (CA); On-site; USD 18,000 - 25,000; Full time

Job summary

Omni Rancho Las Palmas Resort & Spa in Rancho Mirage, CA is seeking a Golf Shop Assistant to support golf professionals in the shop and outdoors, delivering the highest level of guest service while keeping the shop appealing.

Responsibilities include greeting guests, booking starting times, promoting resort services, maintaining cash, inventory counts, and providing expert advice on golfing facilities.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Thorough understanding of course rotation and tee time arrangement.
• Must possess computer skills, including Microsoft Office 97, Excel and PowerPoint.

Responsibilities

• Enthusiastic greeting of customers (by name if possible).
• Display conduct in an appropriate manner at all times in accordance with the Omni Hotels.
• Working knowledge of operation (36 holes, practice facility, etc.).
• Render professional advice, opinions, assistance, and services as required.
• Perform duties and meet requirements for sales, rentals, tournament golf leagues, and services which the Director of Golf, Head Golf Professional, and Assistant Professionals deems necessary.
• Book starting time reservations.
• Promote the interests of the resort in providing service to the guest.
• Assist in presentation of golf shop.
• Assist Merchandise Manager with any inventory counts.
• Maintain and balance daily cash register.
• Provide a customer friendly environment.
• Ability to answer any questions related to resort.
• Handle registration of players.

Skills

Customer service

Communication skills

Microsoft Office

Cash handling

Tools

Excel

PowerPoint

POS systems

Job description

Omni Rancho Las Palmas Resort & Spa in Rancho Mirage, CA is seeking a Golf Shop Assistant to support golf professionals in the shop and outdoors, delivering the highest level of guest service while keeping the shop appealing.

Responsibilities include greeting guests, booking starting times, promoting resort services, maintaining cash, inventory counts, and providing expert advice on golfing facilities.