Golf Shop & Guest Experience Specialist

Harry L. Jones, Sr. Golf Club; Charlotte (NC); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefits

401(k) with employer match

Descrizione del lavoro

Harry L Jones Golf Course in Charlotte, NC seeks a Pro Shop Attendant to support inside and outside staff, manage reservations, and provide welcoming guest service. You will handle payments, assist with tee times, and help maintain a clean, safe shop environment.

Ideal candidates are reliable, possess basic computer skills, and enjoy working in a fast-paced hospitality setting. Golf knowledge is a plus; training is available on site.

Competenze

• Must have strong communication and interpersonal skills.
• Must be coachable and have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge about the game of golf preferred.

Mansioni

• Perform clerk/cashier duties when acting as inside staff.
• Process customer reservations for golf course guests.
• Provide customer service to arriving guests and help expedite check-in.
• Arrange and display golf shop inventory as necessary and directed.
• Collect green fees, cart fees, and other revenue, and process transactions in the POS system.
• Assist in maintaining a clean, safe workplace.
• Assist in reconciliation of cash and accounts receivable charges to the daily register at closing.
• Ensure property and amenities are secured daily.
• Assist with set-up of equipment and golf carts.
• Perform starter/ranger duties when acting as outside staff.
• Welcome and greet guests and players in a friendly manner.
• Explain rules and course etiquette to groups when needed.
• Wash and sanitize golf cart fleet and maintain organized storage areas and practice facility.
• Assist with set-up and organization of golf carts and equipment for tee times or outings.
• Facilitate orderly and timely pace of play to prevent delays.
• Answer questions in a friendly manner and keep records of starting times and cart numbers when necessary.
• Ensure each group has four players if possible.
• Pick up and clean practice balls when scheduled.
• Perform related duties as assigned by the General Manager

Conoscenze

Communication

Interpersonal skills

Coachability

Computer literacy

Reliability

Golf knowledge

Descrizione del lavoro

Harry L Jones Golf Course in Charlotte, NC seeks a Pro Shop Attendant to support inside and outside staff, manage reservations, and provide welcoming guest service. You will handle payments, assist with tee times, and help maintain a clean, safe shop environment.

Ideal candidates are reliable, possess basic computer skills, and enjoy working in a fast-paced hospitality setting. Golf knowledge is a plus; training is available on site.