Golf Shop Concierge & Retail Lead

PGA TOUR, Inc; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Health Savings Account with employer

Wellness Reward Program

Life and Disability Insurance

401(k) plus employer match andEmployer

Pet Insurance

Employee Assistance Program

Paid Time Off and Holidays

Complimentary employee meals

Access to PGA TOUR golf tournaments

Tuition Assistance

Playing privileges and employee-dis“

Job summary

PGA TOUR, Inc. seeks a Golf Shop Coordinator at TPC San Antonio to support Members and Guests, ensuring a seamless golf experience from greeting guests to assisting with reservations and sales. The role emphasizes professionalism, accurate POS handling, and teamwork with Assistant Golf Professionals.

The position requires customer-forward service, basic retail knowledge, and the ability to manage multiple tasks in a fast-paced golf club environment. Strong communication is essential.

Qualifications

• High school education or equivalent education.
• Previous customer experience is required.
• Basic knowledge of general business practices, retail sales practices and procedures as would be acquired through one to two years of similar experience.

Responsibilities

• Assist PGA TOUR players, Members and Guests with their golfing needs, ensuring a smooth and enjoyable experience.
• Greet and welcome Members and Guests professionally.
• Communicate clearly with Members, Guests, and staff.
• Answer questions and provide assistance and information to Members & Guests.
• Schedule starting times and manage reservations in the online system.
• Open, operate and close the point of sale system per procedures.
• Handle cash, credit cards and member charges following SOPs.
• Assist with inventories and daily shop cleaning and merchandising.

Skills

Customer service

Retail knowledge

Communication skills

Education

High school diploma or equivalent

Job description

PGA TOUR, Inc. seeks a Golf Shop Coordinator at TPC San Antonio to support Members and Guests, ensuring a seamless golf experience from greeting guests to assisting with reservations and sales. The role emphasizes professionalism, accurate POS handling, and teamwork with Assistant Golf Professionals.

The position requires customer-forward service, basic retail knowledge, and the ability to manage multiple tasks in a fast-paced golf club environment. Strong communication is essential.