Golf Shop Clerk

Troon; Ocala, Northern (FL, KY); On-site; USD 1,515,000 - 2,066,000; Part time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Job summary

Ocala Golf Club in Ocala, FL is seeking a part-time Golf Shop Clerk who will support the golf professional staff, handle merchandise, reservations, and guest services. Previous golf shop experience is not required, and beginners are welcome.

Ideal candidates are friendly, service‑minded, with good communication skills and a willingness to learn in a team environment. Weekend and holiday availability is preferred to cover golf season.

Qualifications

• Must be highly motivated, goal driven and self-starter.
• Must acquire basic computer knowledge.
• Must have strong customer/guest orientation.
• Must have strong communication and interpersonal skills.
• Must be dependable.
• Knowledge about the game of golf preferred.

Responsibilities

• Maintain professional appearance.
• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in.
• Arrange and display golf shop inventory as necessary and directed.
• Collect green and cart fees from guests and process in the POS system as trained.
• Issue receipts for guest purchases.
• Take messages for staff or guests.
• Assist in packing and unpacking inventory and golf operations supplies.
• Assist in reconciliation of cash and accounts receivable charges to daily register at closing.

Skills

Customer service

Communication skills

Self-starter

Basic computer skills

Job description

Ocala Golf Club

located in Ocala, FL, is pleased to announce an excellent career opportunity for a part-time Golf Shop Clerk! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Compensation:

$13.00 per hour

Summary:

Ideal candidates are highly motivated, customer service-centric, and possess strong communication and interpersonal skills. Golf Shop Clerks offer friendly and expedient service to the property’s guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf‑related activities. Beginners are welcome – while knowledge of golf is preferred, previous Golf Shop Clerk experience is not required for the position. Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf season, as needed. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, in and out of the shop, so you can focus on the customer experience, camaraderie, and shop management.

Responsibilities

• Maintain professional appearance
• Process customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check‑in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the point-of-sale (POS) system as trained
• Issues receipts for guest purchases
• Takes messages for staff or guests
• Assists in packing and unpacking inventory and golf operations supplies
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Performs clean‑up and closing procedures
• Perform other duties as assigned by supervisor or manager

Education and Experience Requirements

• Must be highly motivated, goal driven and self‑starter
• Must acquire basic computer knowledge
• Must have strong customer/guest orientation
• Must have strong communication and interpersonal skills
• Must be dependable
• Knowledge about the game of golf preferred

Working Conditions

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
• The employee often is required to walk, stand, talk, or hear, handle, feel or operate objects.
• The employee must be able to lift and/or move up to 30lbs occasionally.
• The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
• Specific vision abilities include close, distance, color, peripheral vision, and depth perception.
• Noise level is moderately quiet
• Work extended hours during golf and holiday season
• Work weekends and holidays

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About INDIGO

INDIGO is one of the largest owner-operator of golf courses, country clubs and resorts nationwide. We work hard and play hard. From pizza parties to bowling nights, to a company softball team and golf outings, there’s always something going on. Happy employees are productive employees, and what stands out is the pure joy and pride our team commits to its work. We are family – The Indigo Family. Join the family and learn more at https://www.indigogolf.com .

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more atwww.troon.com .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.