Golf Shop Attendant

Troon International; Pleasanton (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

Castlewood Country Club in Pleasanton, CA is seeking a Part Time Golf Shop Assistant to help guests with tee times, merchandise, and information. The position requires afternoon and weekend shifts and involves both inside and outside work.

The role includes processing reservations, assisting check-in, arranging displays, handling cash and POS transactions, and maintaining inventory. Strong customer service, communication, and basic computer skills are essential; golf knowledge is a plus.

Qualifications

• Must be highly motivated, goal driven and self‑starter.
• Must acquire basic computer knowledge.
• Must have strong customer/guest orientation.
• Must have strong communication and interpersonal skills.
• Must be dependable.
• Knowledge about the game of golf preferred.

Responsibilities

• Provide sincere and courteous service to all golfers with items such as bag handling and club cleaning.
• Process customer reservations for guests of the golf course.
• Assist in packing and unpacking inventory and golf operations supplies.
• Collect green and cart fees and process in the POS system as trained.
• Take messages for staff or guests.
• Assist with food and beverage activities.
• Perform beginning of day set up and end of day tasks.

Skills

Customer service

Communication skills

Dependable

Self-motivated

Tools

POS system

Job description

Castlewood Country Club
Pleasanton, CA 94566, USA

Description

We're hiring a Part Time Golf Shop Assistant for The Club at Castlewood

Part-time position working inside and outside the golf shop assisting guests with tee times, merchandise, and facility information. Afternoons and weekends required.

Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf season, as needed.

Pay Range: $17.50 - $20 per hour

• Maintain professional appearance
• Provide sincere and courteous service to all golfers with items such as bag handling and club cleaning
• Process customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check‑in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the point‑of‑sale (POS) system as trained
• Issues receipts for guest purchases
• Takes messages for staff or guests
• Assists in packing and unpacking inventory and golf operations supplies
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Performs clean‑up and closing procedures
• Directs start of play when necessary
• Maintains accurate records of rental clubs and carts
• Assists with food and beverage activities
• Performs beginning of day set up and end of day tasks as necessary
• Incorporates safe work practices in job performance
• Perform other duties as assigned by supervisor or manager

Education and Experience Requirements

• Must be highly motivated, goal driven and self‑starter
• Must acquire basic computer knowledge
• Must have strong customer/guest orientation
• Must have strong communication and interpersonal skills
• Must be dependable
• Knowledge about the game of golf preferred

Working Conditions

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
• The employee often is required to walk, stand, talk, or hear, handle, feel or operate objects.
• The employee must be able to lift and/or move up to 30lbs occasionally.
• The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
• Specific vision abilities include close, distance, color, peripheral vision, and depth perception.
• Noise level is moderately quiet
• Must be able to work indoors and outdoors in any type of weather
• Work extended hours during golf and holiday season
• Work weekends and holidays

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.