Golf Shop Attendant

Sandestin Golf and Beach Resort®; Miramar Beach (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a premier golf resort as a Golf Shop Attendant, where you'll deliver exceptional customer service and manage golfing operations. This role offers a dynamic work environment surrounded by beautiful golf courses, making it a perfect opportunity for golf enthusiasts seeking part-time work.

Qualifications

• High school diploma or GED required.
• 1-3 months customer service experience preferred.
• Basic computer skills and knowledge of golf products.

Responsibilities

• Manage customer tee time bookings and retail sales.
• Ensure cleanliness and inventory of the Golf Shop.
• Provide exceptional customer service and support.

Skills

Customer service

Organizational skills

Communication skills

Education

High school diploma or GED

Tools

Golf management software

Job description

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Join the swing of things at Sandestin Golf & Beach Resort as a Golf Shop Attendant, where every day is a hole-in-one opportunity to blend your passion for golf with top-notch customer service. Tee up your career in a stunning resort setting, surrounded by 4 championship golf courses and happy golfers.

General Purpose

The Golf Shop Attendant at Sandestin Golf & Beach Resort plays a vital role in ensuring a seamless and enjoyable experience for golfers at our facility. This position involves a wide range of responsibilities, including handling retail and fee sales, warmly greeting customers (members, daily green fee players, and tournament players), maintaining the cleanliness and functionality of the Pro Shop and rental equipment, managing tee time reservations, and collaborating closely with starters and marshals to ensure smooth course operations and traffic flow.

Key Responsibilities

• Support the Head Professional and Assistants in the day-to-day operations of the Golf Shop, contributing to the overall success of the facility.
• Provide exceptional customer service by assisting customers with the selection and purchase of merchandise from the Golf Shop.
• Regularly monitor and maintain appropriate levels of inventory to ensure a well-stocked and attractive Golf Shop for customers.
• Assist guests in navigating the GHIN Handicap System, offering guidance and support as needed.
• Efficiently manage tee time bookings for members, non-members, and tournaments, optimizing scheduling to accommodate customer preferences.
• Effectively check-in guests and members, ensuring accurate record-keeping and providing necessary information or assistance.
• Prepare tee sheets for the following day's play, ensuring accuracy and completeness.
• Create and organize car signs for the next day's play, contributing to efficient and organized traffic management.
• Uphold a high standard of cleanliness and presentation in the Golf Shop, ensuring a professional and inviting environment for customers.
• Actively promote and sell golf memberships, highlighting the benefits and value they offer to potential customers.
• Adhere to Sandestin guidelines for answering phones, providing courteous and knowledgeable assistance to callers.
• Provide support and assistance during tournament events, collaborating with the event team to ensure their successful execution.
• Perform other assigned duties as needed to contribute to the overall success of the Golf Shop and facility.
  
  

Education And Experience Requirements

• High school diploma or general education degree (GED) is required.
• One to three months of related experience and/or training is preferred. Equivalent combinations of education and experience will also be considered.
• Strong customer service skills and the ability to provide exceptional assistance and support to customers.
• Excellent organizational and time management abilities, with the capacity to handle multiple tasks and prioritize effectively.
• Good verbal communication skills, enabling clear and professional interactions with customers and colleagues.
• Basic computer skills and familiarity with golf management software for tee time reservations and inventory management.
• Knowledge of golf and golf-related products is advantageous.
• Physical stamina and the ability to stand, walk, and lift objects weighing up to 30 pounds.
  
  

Basic Required Skills

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of table service standards.
• Knowledge of appropriate table settings and service ware.
• Ability to describe all menu items and methods of preparation.
• May be required: to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.
  
  

Physical Demands

• Most work tasks are performed outdoors in the seasonal elements.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
• Must be able to exert a well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift items weighing up to 20-50 lbs. on occasion.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
  
  

EOE M/D/F/V

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  General Business, Management, and Business Development

• Industries

  Hospitality

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