Golf Shop Assistant (Seasonal)

Addison Reserve; Delray Beach (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Addison Reserve in Delray Beach, FL seeks a Golf Shop Assistant (Seasonal/Full-time) to manage daily golf shop operations, assist with reservations, registrations, merchandising, and front desk services for members and guests. The role requires strong customer service, product knowledge, and multi-tasking in a fast-paced club environment.

The candidate should be able to work long hours including holidays and weekends, with proficiency in MS Office and familiarity with golf shop software.

Qualifications

• Two years of college plus one year of related experience or equivalent training.
• Previous club experience is preferred.

Responsibilities

• Provide superior customer service in the Pro Shop.
• Ticketing and placement of incoming merchandise.
• Special orders and vendor returns.
• Assist with monthly inventory.
• Assist members and guests with shopping.
• Answer phones, filing, and tee time coordination.
• Clerical duties and front desk support.
• Perform club repair (grip, cut downs, epoxy).
• Assist with junior equipment stock.
• Respond promptly to calls and correspondence.
• Maintain professional appearance and image.

Skills

Excellent communication

Word, Excel, Outlook

Jonas system knowledge

Tee-time software

POS familiarity

Retail/hospitality experience

Multi-tasking

Attention to detail

Time management

Customer service

Golf merchandise knowledge

Club repair tools

Driving license (FL)

Education

Two years of college + 1 year related experience

Tools

Jonas System

Tee-time software

POS

Job description

Golf Shop Assistant (Seasonal) (Delray Beach, FL)

Position Summary: Responsible for handling daily operations of the Golf Shop. Satisfy members’ individual needs. Assist Retail Coordinator with all operational duties that effect member and guest play, reservations, and registration. Assist with ordering, merchandising, and all front desk services.

Responsibilities to include:

• Provide superior customer service assistance in the Pro Shop


• Ticketing, and placement of incoming merchandise


• Special Orders and Vendor Returns


• Assist with monthly inventory


• Assist members and guests with their shopping experience


• Clerical duties including answering phones, filing, and assisting members with tee times


• Assist with tee-time coordination


• Perform club repair, which includes gripping of clubs, cut downs, and epoxies


• Junior Equipment (stock)


• Respond promptly when returning telephone calls and replying to correspondence and faxes


• Act, dress, and behave in a professional manner to reflect a positive image of the club

Qualified candidates will have:

• Ability to work 7 daysa week including holidays and weekends


• Excellent communication skills


• Proficiency in Word, Excel, and Outlook, knowledge of the Jonas system a plus


• Familiar with tee-time software and POS


• Minimum of 2 years retail and/or hospitality experience


• Be detail-oriented and self-motivated


• Requires responsibility and accountability


• Requires good time/task management, and a positive and upbeat attitude


• Knowledge of golf merchandise is helpful


• Requires proficiency with club repair tools such as a vice, grip knife, and shaft cutter


• Must be able to multi-task and think quickly


• Ability to understand and carry out complex oral and written instructions


• Ability to work in a fast-paced environment with many interruptions


• Ability to be flexible and juggle many assignments or projects at the same time


• Ability to work long and unusual hours when necessary


• Interacting comfortably with all levels of staff in the organization


• Requires a valid Florida driver’s license and the ability to operate a golf cart, range picker, or any other piece of drivable machinery at the course

Computer Equipment and Software Requirements: This position requires the ability to work with a personal computer in a Windows environment. Must be proficient in Word, Excel, Outlook, and PowerPoint.

Education and Experience Required:

• Two years of college plus one year of related experience or any equivalent combination of related training and experience. Previous club experience is preferred.

This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Department: Golf
This is a full time position

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