Golf Services Attendant

The Madison Club; La Quinta (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

401k contribution

PTO & holidays

Meals & incentives

Professional development

Work-family culture

Job summary

The Madison Club in La Quinta, California seeks a Golf Services Attendant to deliver exceptional guest service on the range and throughout the golf operation, assisting with equipment handling and preparation for rounds.

You will work with the valet team, stock carts, maintain carts and equipment, assist in the Golf Shop as needed, and contribute to a seamless Discovery Land Company guest experience at this private club.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience in hospitality or golf environment is a plus.
• Knowledge of golf etiquette, rules and terminology is beneficial.

Responsibilities

• Greet members and assist during their round; respond promptly to player requests.
• Assist with valet coordination and communicate member transitions between departments.
• Stock and restock golf carts with beverages, towels and amenities; ensure carts are ready for use.
• Maintain cleanliness of shuttles, club carts, and clubs; count clubs before storage or return.
• Set up and breakdown range equipment and activities; assist in the Golf Shop as needed.
• Support monthly inventory and track daily golf activity; may provide caddie services if qualified.

Skills

Customer service

Hospitality

Communication

Teamwork

English proficiency

Education

High school diploma

Job description

The Golf Services Attendant will be responsible for ensuring exceptional service to our guests and maintaining the smooth operation of the golf facilities. The Golf Services Attendant will interact with golfers of all skill levels and provide assistance with various aspects of their experience, from equipment handling to preparing for their round of golf. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

• Greet members upon arrival and departure on the range.
• Assist with service during their round and promptly respond to any player requests.
• Work in conjunction with valet team and assist as needed.
• Communicate with departments regarding members transitioning through property.
• Stock and restock golf carts with beverages, towels, and any other amenities as needed throughout the day.
• Ensure an adequate number of carts are staged and ready for use at all times.
• Maintain clean shuttles, club carts, and personal golf carts throughout the day.
• Clean all players clubs (to include members, guests, and prospects) before and after each round.
• Always count clubs prior to putting them in storage or sending back to the valet area.
• Complete daily set-up/breakdown of all range equipment, amenities, and activities.
• Closing duties to include but not limited to removing range furniture, washing golf balls, restocking buckets, cleaning of carts (prior to parking in cart barn), plug all carts into a charging station.
• Assist in the Golf Shop as a retail associate as requested.
• Accurate tracking of all daily golf activity.
• Assist with monthly inventory count.
• Opportunity to provide caddie services if qualified and requested by the Director of Golf.
• Attend department meetings and trainings as necessary.
• Any other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in a customer service role, preferably in a hospitality or golf-related environment.
• Knowledge of golf etiquette, rules, and terminology is preferred, but not required.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture

The Company’s good faith estimate of the hourly rate it expects to pay for this role is $22-$26 and is based on applicable and specialized experience and location.

About Us

Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community, offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with an ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: https://madisonclubca.com/

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.