Golf Retail Specialist: Club Fitting & Service

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Novi (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k) retirementplan

Vacation time

Associate merchandise discount

Performance-based bonus opportunities

100% reimbursement of annual PGA/USGA/

Job summary

PGA TOUR Superstore is hiring for a Hard Goods Associate to engage customers in the golf and tennis sections, assist with club fittings, and maintain premier product presentations. You will help with returns, exchanges, gift cards, loyalty programs, and ensure a clean, team-oriented environment.

The role emphasizes world-class service, product knowledge, and collaboration with teammates to drive sales and a premium shopping experience.

Qualifications

• Excellent customer service and communication skills.
• Basic computer skills and familiarity with Microsoft Office.
• Strong organizational abilities to handle multiple tasks.

Responsibilities

• Engage customers in the Hard Goods area (Simulators, Putting Green, Club Repair, Accessories) to drive sales and enhance the customer experience.
• Assist with front-end operations such as returns, exchanges, and promotions, ensuring premier stock presentation.
• Demonstrate product knowledge, assist with club fitting, and keep the workspace clean and operational.
• Provide world-class service and collaborate with team members to build lasting customer relationships.
• Support merchandising and promotions, maintaining visible, on-brand displays across Hard Goods sections.

Skills

Customer service

Communication

Microsoft Office

Organization

Education

High School Diploma or equivalent

Job description

PGA TOUR Superstore is hiring for a Hard Goods Associate to engage customers in the golf and tennis sections, assist with club fittings, and maintain premier product presentations. You will help with returns, exchanges, gift cards, loyalty programs, and ensure a clean, team-oriented environment.

The role emphasizes world-class service, product knowledge, and collaboration with teammates to drive sales and a premium shopping experience.