Golf Hard Goods Specialist: Club Fitting & Service

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Raleigh (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company 401(k) retirement plan

Vacation time

Associate merchandise discount

Performance-based bonuses

Membership dues reimbursement

Job summary

PGA TOUR Superstore is hiring a Hard Goods Associate to engage customers in the Hard Goods areas, including Simulators, Putting Green, Club Repair, and Accessories, to drive sales and enhance the customer experience.

You will assist with front-end operations, demonstrate product knowledge, and support merchandise presentation at a premier stock level. The role requires excellent customer service and teamwork in a fast-paced retail setting.

Qualifications

• Strong communication skills for customer interactions.
• Basic computer skills and Microsoft Office.
• Ability to manage multiple priorities in a fast-paced retail environment.

Responsibilities

• Engage with customers and deliver world-class service in Hard Goods.
• Assist with club fitting and product knowledge.
• Maintain clean, organized Hard Goods displays.
• Process returns, exchanges, gift cards, and promotions.
• Support front-end operations and merchandising promotions.
• Provide feedback to improve customer experience.

Skills

Communication

Computer skills

Organization

Education

High School Diploma or equivalent

Job description

PGA TOUR Superstore is hiring a Hard Goods Associate to engage customers in the Hard Goods areas, including Simulators, Putting Green, Club Repair, and Accessories, to drive sales and enhance the customer experience.

You will assist with front-end operations, demonstrate product knowledge, and support merchandise presentation at a premier stock level. The role requires excellent customer service and teamwork in a fast-paced retail setting.