Golf Pro Shop Attendant

Apex Park and Recreation District; Indiana (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Apex Park and Recreation District is seeking a reliable golf operations assistant to support the director of golf, manager of golf, and staff across the course, driving range, Par 3, and golf shop. You will help monitor play, manage merchandise, and assist with tournaments to deliver an exceptional guest experience.

The role requires strong communication, the ability to stand for long periods, and flexibility to work early mornings, evenings, weekends, and holidays.

Qualifications

• High school diploma or GED required or equivalent experience.
• 1–3 years in golf operations or customer service preferred.
• Ability to work weekends/holidays and flexible hours.

Responsibilities

• Assist with inventory and merchandising in the golf shop.
• Assist with starting times and course operations.
• Monitor play and enforce course rules.
• Resolve customer complaints professionally.
• Provide friendly, professional customer service.
• Support management during tournaments and events.
• Open/close golf shop; work early mornings and evenings.

Skills

Customer service

Communication

Team player

Weekend availability

Multitasking

Education

High school diploma or GED

Tools

Golf software

Inventory systems

Job description

Supports the director of golf, manager of golf, and 1st assistant golf professional in the overall operations of the golf course, driving range, Par 3, and golf shop. Assists with managing daily golf operations, including monitoring and tracking play, protecting and controlling assets, supervising golf staff, helping with merchandising functions, working tournaments, and providing other professional services to ensure an exceptional golf experience.

ESSENTIAL DUTIES/RES RESPONSIBILITIES:

• Assist with inventory sales, receive merchandise, display merchandise, and promote merchandise daily to provide accurate records.
• Assist with starting times and make decisions relating to starting times daily.
• Monitors play on the golf course and is responsible for enforcing golf course rules and regulations.
• Resolves customer complaints in a professional manner.
• Delivers customer service with a smile using courteous, patient, and professional language.
• Assist with total golf operations professionally and efficiently in the absence of the manager of golf, director of golf, and 1st assistant golf professional.
• Professionally conducts oneself and maintains a professional image at all times.
• Assists in managing tournaments and outings.
• Open and close the golf shop and be available to work in the early morning and evening hours.

OTHER DUTIES/RESPONSIBILITIES:

• Directs other personnel and completes any task necessary to maintain cleanliness, safety, and presentable condition of clubhouse and par 3 buildings.
• Keeps all rental equipment clean and usable daily.
• Collects and cleans range balls, shovels snow, and serves as a backup for other maintenance issues.
• Completes other duties or tasks as assigned.

SUPERVISORY DUTIES:

Supervises part-time golf staff.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Minimum age: 18
• Knowledge of computer hardware and software for golf operations.
• Ability to work weekends, holidays, and flexible hours as assigned by the director of golf, manager of golf, and 1st assistant golf professional.
• Ability to respond to a 24-hour alarm system.
• Ability to shovel snow, paint, move non-running golf carts, change cart tires, and serve as back up for other maintenance issues as needed.
• Excellent Communication skills required.
• Ability to work well under pressure and coordinate multiple tasks.
• Ability to work with little supervision and be enthusiastic, self-motivated, and a team player.

A high school diploma or GED and one to three years of related experience.

The job involves exposure to moving mechanical parts and various outdoor weather conditions, including wet and humid conditions, extreme cold, and extreme heat. Additionally, the work environment may have moderate to loud noise levels.

Physical Activity(s):

Ability to stand and walk for extended periods throughout the workday.

We are committed to fostering a diverse and inclusive workplace. We encourage qualified individuals from allbackgrounds, including women, minorities, individuals with disabilities, and veterans, to apply. Our organization valuesthe unique perspectives and experiences that a diverse workforce brings, and we are dedicated to creating anenvironment where everyone feels valued and respected.