Golf Outside Services Attendant Seasonal

Illini Country Club; Springfield (IL); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Paid time off

Insurance benefits

401(k)

Job summary

Illini Country Club in Springfield, IL seeks a seasonal Golf Outside Services Attendant to provide exceptional service and ensure a memorable guest experience. You will welcome members and guests, assist with golf carts and equipment, and collaborate with the golf shop and other departments to maintain high standards.

The role emphasizes customer service, teamwork, and the ability to work outdoors in varying weather.

Qualifications

• Excellent communication and interpersonal skills with a focus on customer service.
• Ability to listen to and follow through on requests and instructions.
• Ability to work independently and as part of a team.
• Strong organizational skills and ability to multitask.
• Ability to lift and move objects up to 30 pounds.
• Ability to walk varying distances and ascend/descend inclines while carrying items.
• Ability to work outdoors in varying weather.

Responsibilities

• Greet and welcome members and guests, offering information about facilities and services.
• Assist with golf cart management including prep, staging, and cleanliness.
• Help load/unload golf bags and equipment onto carts.
• Monitor and maintain cleanliness at the golf course, driving range, and surrounding areas.
• Assist members with tee times, course conditions, and club amenities.
• Collaborate with the golf shop and other departments to ensure a seamless guest experience.
• Conduct checks to ensure on-course services meet club standards and report issues.
• Facilitate equipment rental with accurate record-keeping and inventory control.
• Respond promptly to guest requests and provide solutions or escalate as needed.
• Assist with driving range upkeep and ball collection/cleaning.

Job description

Golf Outside Services Attendant

Join us at Illini Country Club, a prestigious, family-oriented, and welcoming community that provides an exceptional environment for members and guests. Our commitment to outstanding service and excellence creates an unforgettable experience for everyone who visits.

We are seeking a high-energy self-starter to join our team as a seasonal Golf Outside Services Attendant, where you will provide exceptional service and ensure a memorable experience for all our members and guests. This role is perfect for individuals who are passionate about customer service and have a keen interest in golf. You will be the face of our club, welcoming guests with a warm and positive attitude while ensuring that all golf-related activities run smoothly and efficiently.

The key responsibilities of a Golf Outside Services Attendant on our team are to:

• Greet and welcome members and guests as they arrive at the club, offering assistance and information about the facilities and services available.
• Assist with the management of golf carts, including preparation, staging, and cleanliness to ensure they are ready for use.
• Provide assistance with loading and unloading golf bags and other equipment, ensuring they are correctly placed on the designated carts.
• Monitor and maintain cleanliness and orderliness at the golf course, driving range, and surrounding areas.
• Assist members and guests with any inquiries related to tee times, course conditions, and club amenities.
• Work collaboratively with the golf shop and other departments to provide a seamless guest experience.
• Conduct periodic checks to ensure all on-course services meet club standards and report any issues to the appropriate supervisor.
• Facilitate the rental of equipment, ensuring accurate record-keeping and inventory management.
• Respond promptly and courteously to member and guest requests, offering solutions or escalating issues when necessary.
• Assist with maintaining and organizing the driving range, including the collection and cleaning of golf balls as needed.

A successful candidate will:

• Exhibit excellent communication and interpersonal skills, with a focus on providing outstanding customer service.
• Demonstrate the ability to listen to and follow through on requests and instructions.
• Work effectively both independently and as part of a team.
• Possess strong organizational skills and the ability to handle multiple tasks effectively.
• Be able to lift and move objects up to 30 pounds.
• Be able to walk varying distances throughout the day, including up and down inclines, sometimes while carrying heavy objects.
• Be able to work outside in varying weather conditions, including hot, humid weather.
• Be available to work a flexible schedule, including holidays and weekends.

We offer:

• A competitive hourly wage.
• Opportunities for growth and professional development.
• A supportive and engaging work environment.
• Time off under the Paid Leave for All Workers Act.
• Insurance benefits, 401(k), and paid time off for employees who meet eligibility requirements.

This is a seasonal non-exempt position and will be paid on an hourly basis.

Join our team and contribute to creating a first-class experience at our stunning golf course! If you have excellent listening skills, an eagerness to provide high-quality service, and the ability to work with minimal supervision, this could be the job for you.