Golf Operations & Guest Services Associate

Troon Golf, LLC; Dundalk (MD); On-site; USD 16,531 - 24,796; Part time

Job summary

Sparrows Point Country Club in Dundalk, MD is seeking an Outside Golf Services team member for a seasonal, part-time role. You will greet guests, help unload clubs, stage carts, and support the pro shop during tournaments and events.

This role requires a friendly, coachable individual who can work outdoors in varying weather, lift up to 40 pounds, and communicate guest needs to the golf operations team, with training provided by Troon.

Qualifications

• Experience in golf, outdoor recreation, or hospitality is preferred but not required — we train the right people.
• Must be a people person — friendly, approachable, and enthusiastic about guest service.
• Coachable and eager to learn; receptive to feedback and willing to grow with the team.
• Ability to work outdoors in varying weather conditions for extended periods.
• Ability to lift up to 40 pounds.
• Must be 17 years of age or older.
• Valid driver’s license or ability to safely operate a golf cart preferred.

Responsibilities

• Greet arriving guests, assist with unloading clubs, and stage carts for departure.
• Maintain the cart fleet — clean, fuel/charge, inspect, and stage carts daily.
• Assist guests with club cleaning and bag storage upon completing their round.
• Return and organize pull carts and rental equipment after each use.
• Support the pro shop team with daily operational tasks as directed by management.
• Assist with setup and breakdown for tournaments, outings, leagues, and special events.
• Communicate guest feedback and on-course conditions to the golf operations team.
• Coordinate with all departments to deliver a seamless guest experience.
• Maintain cleanliness of the golf shop, cart barn, bag drop area, and surrounding grounds.
• Regularly clean and sanitize carts.
• Empty trash receptacles throughout the course and facility as needed.
• Ensure the bag drop, putting green area, and practice facilities are tidy and presentable.
• Report maintenance or safety concerns to the appropriate staff.

Skills

Golf/Outdoors exp

People-centric

Coachable

Outdoor weather

Lift 40 lbs

Age 17+

Driver's license

Job description

Sparrows Point Country Club in Dundalk, MD is seeking an Outside Golf Services team member for a seasonal, part-time role. You will greet guests, help unload clubs, stage carts, and support the pro shop during tournaments and events.

This role requires a friendly, coachable individual who can work outdoors in varying weather, lift up to 40 pounds, and communicate guest needs to the golf operations team, with training provided by Troon.