Golf Guest Services Attendant - On-Call

Hyatt; Bastrop (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career Growth and Advancement

Discounted Room Nights

Free Parking

Financial Perks - 401(k)

Employee Assistance

Employee shift meals

Job summary

Hyatt is seeking a Golf Guest Services Attendant to deliver outstanding service to guests and members, handling golf equipment, cart maintenance, and staging areas with a focus on cleanliness and presentation. The role involves direct guest interaction across parking, staging, and practicing facilities.

The position requires flexible scheduling including early mornings, afternoons, weekends, and holidays, and involves outdoor work in varying weather conditions.

Qualifications

• Must have refined verbal communication skills.
• Must be able to lift 25 pounds.
• Must be comfortable standing for long shifts outdoors.

Responsibilities

• Master the procedures for the role and possess a thorough understanding of the golf industry and terminology.
• Assist guests with the movement, cleaning, and storage of golf equipment upon their arrival and departure.
• Maintain the Cart Barn and all related work areas in pristine condition.
• Facilitate and optimize play on the golf course.
• Provide exceptional service to guests at every opportunity, including the parking lot, staging area, and driving range.

Skills

Customer service

Verbal communication

Outdoor work

Job description

The Golf Guest Services Attendant is pivotal in crafting an exceptional golf experience for our esteemed guests and members. As the initial and final point of contact within our golf operations, this role demands impeccable personalized service and name recognition, ensuring an unparalleled golfing journey. Additionally, the upkeep of carts, the bag drop, staging areas, practice zones, and surrounding grounds must meet the highest standards of cleanliness.

Key Responsibilities:

• Master the procedures for the role and possess a thorough understanding of the golf industry and terminology.
• Assist guests with the movement, cleaning, and storage of golf equipment upon their arrival and departure.
• Maintain the Cart Barn and all related work areas in pristine condition.
• Facilitate and optimize play on the golf course.
• Provide exceptional service to guests at every opportunity, including the parking lot, staging area, and driving range.

This position reports to the Assistant Golf Professional.

BENEFITS | We care for people so they can be their best . Our colleagues enjoy:

• Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Discounted Room Nights - for you, your friends and your family!
• Free Parking - convenient and cost-free parking for all our associates
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance - 24/7 emotional support, legal guidance, personal & financial resources
• Employee shift meals - in our cafeteria for full-time, part-time and on-call colleagues

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

A valid driver's license is required with a clean driving record.

Refined verbal communication skills are required.

Must have an open and flexible schedule that includes: early morning, afternoon, evening, weekend and holiday shifts.

Must be able to lift 25 pounds

Must be comfortable standing for the majority of an 8-10 hour shift.

Must be comfortable working outdoors in a variety of weather conditions including hot, humid, cold, windy and raining.

Knowledgeable or an understanding of the game of golf a plus