Golf Operations Assistant - PGA Candidate

Pinehurst Resort; Pinehurst (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Pinehurst Resort seeks a hands-on Golf Operations Supervisor to help run the daily course operations at Pinehurst No. 10. You will work closely with maintenance, transportation, F&B, retail, and reservations to create a memorable guest experience.

The role requires a Bachelor's degree (PGA credentials encouraged) and 2+ years in golf operations, with proficiency in systems like Agilysys Golf, Golf Genius, Beekeeper, Word, Outlook and Excel. A PGA path and ongoing development are expected.

Qualifications

• Bachelor's degree preferred and a minimum of two years related experience; or an equivalent combination of education and experience. Must be currently involved or in the process of acquiring PGA credentials.

Responsibilities

• Assist in managing and supervising the daily operation of Golf Registration; Starter / Pace of Play Teams; Guest Arrival / Departure; Golf Bag / Guest Transportation.
• Daily assistance in managing tee sheet and coordinating with caddie services based on group requirements.
• Involved in monitoring and assisting the Pace of Play Team, strong knowledge of TagMarshal and TekGPS.
• Interface with guests, employees and caddies daily.
• Daily assessment of retail space, replenishing floor with product, reporting needs / shortages in product.
• Have a strong working knowledge of in-house systems and platforms such as Agilysys Golf, Golf Genius, Beekeeper, Microsoft Word, Outlook and Excel.
• Ensure any guest issues and concerns are promptly brought to attention and handled accordingly.
• Work closely with Tee Time Office to ensure appropriate daily communication and coordination between all components of the operation. (Tee Time Office, Golf Group Services, and Golf Shop Registration)
• Assist the Head Golf Professional as directed, perform other job duties as assigned.
• Maintain and/or continue development towards PGA certification / continuing education.

Skills

Golf operations

Team leadership

PGA credentials

Education

Bachelor's degree

PGA credentials

Tools

Agilysys Golf

Golf Genius

Beekeeper

Microsoft Word

Outlook

Excel

Job description

Pinehurst Resort seeks a hands-on Golf Operations Supervisor to help run the daily course operations at Pinehurst No. 10. You will work closely with maintenance, transportation, F&B, retail, and reservations to create a memorable guest experience.

The role requires a Bachelor's degree (PGA credentials encouraged) and 2+ years in golf operations, with proficiency in systems like Agilysys Golf, Golf Genius, Beekeeper, Word, Outlook and Excel. A PGA path and ongoing development are expected.