Golf Guest Services

Kinsley Power Systems; Aspen (CO); On-site; USD 2,146,300 - 3,179,500; Part time

Benefits offered by this job

Golfing privileges

Flexible work arrangements

Supportive team environment

Job summary

Kinsley Power Systems in Aspen seeks Golf Guest Services I-III for the 2026 Golf Season. This role delivers exceptional customer service, maintaining facilities, and overseeing operations for a positive golfing experience.

Ideal candidates should possess a high school diploma and demonstrate basic golf knowledge, teamwork, and customer service skills. Flexible hours and benefits include golfing privileges.

Qualifications

• Possesses basic golf knowledge and understands golf operations (preferred).
• Strong communication, enthusiasm, and engagement skills.
• Golf course experience is preferred but not required.

Responsibilities

• Deliver exceptional customer service while supporting daily golf operations.
• Maintain the driving range and practice facilities.
• Assist with rental club management and custodial duties.

Skills

Customer service

Basic golf knowledge

Teamwork

Communication

Education

High School Diploma or GED equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Title

Golf Guest Services I-III (Depending on Experience)

Department

Golf

Classification

Non-Exempt; Intermittent

Golf Season

April 1, 2026 – October 31, 2026

Pay Range

• Golf Guest Services I: $15.58/min - $17.14/mid - $18.70/max
• Golf Guest Services II: $17.32/min - $19.06/mid - $20.79/max
• Golf Guest Services III: $19.14/min - $21.11/mid - $23.08/max

Position Summary

This intermittent role focuses on delivering exceptional customer service while supporting daily golf operations. Guest Services staff serve as the first and last point of contact for golfers, helping to create a welcoming and positive experience. This position plays a key role in the success of the Golf Department by maintaining the driving range and practice facilities, overseeing golf cart operations, assisting with rental club management, performing custodial duties throughout the clubhouse and property, and supporting tournament and event operations.

Supervision

This position reports directly to the Golf Managers and the Golf Professional staff. In their absence, direction will be provided by the Golf Pro Shop staff for all Golf Guest Services personnel.

Essential Job Functions

• Teamwork & Attitude – Demonstrates self-motivation and contributes positively as part of a fun and energetic team.
• Guest Services – Welcomes and assists all visitors to the Aspen Golf Club in a professional manner. Offers genuine and professional assistance to every guest before and after each round.
• Golf Cart & Range Operations – Independently arranges and organizes golf cart staging and driving range areas in a timely and professional manner. Safely and professionally washes, details, stages, and charges golf carts daily. Safely and professionally picks up, washes, details, and stages range balls daily.
• Qualifications & Requirements – Possesses basic golf knowledge and understands golf operations (preferred).
• City Organizational Values – Supports and models the City of Aspen organizational values: Service, Partnership, Stewardship, and Innovation. Other duties as assigned.

Core Competencies

• Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments.
• Partnership: Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together.
• Stewardship: Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all.
• Innovation: Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen’s unique culture, opportunities, and challenges.
• Communication: Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual and non-verbal communication.
• Interpersonal: Works to develop strength in interpersonal skills. Has the ability to work well with diverse groups of people, both inside and outside the organization.
• Technology: Demonstrates technology skills sufficient for the nature and level of position. Demonstrates a willingness to learn new technologies and transition job duties accordingly to support technological advances and innovation.
• Team Building: Works to build and maintain high performing teams to includes appreciating differences and reinforcing a sense of belonging.
• Accountability & Trust: Follows through on commitments, takes responsibility for outcomes, and values relationships.
• Strategic Thinking: Works to bring a strategic focus to daily work, anticipates problems and considers solutions.
• Business Acumen: Demonstrates understanding of business processes, objectives, and goals.
• Golf Expertise: Knowledge of the materials and methods used in golf course upkeep and construction.
• Safety: Knowledge of safety policies, procedures, and strategies relevant to the Golf Department.

Minimum Requirements

• Education: High School Diploma or GED equivalent, but not required.
• Experience: Golf course experience is preferred but not required. Customer service and teamwork experience in outdoor or community settings is also helpful but not required.
• Technical Knowledge: Must be able to use a computer for clocking in/out, replying to emails, and checking schedules. Must be proficient with Microsoft Word, Excel, Outlook (Email), and have a basic understanding of online computer-based technology applications, which includes accessing web-based platforms.
• Licenses & Certifications: Must be a minimum of 16 years of age and possess a valid Colorado Driver’s License or be able to obtain one within 30 days of start date.

Preferred Candidate

• Basic golf knowledge and understanding of golf operations.
• Strong communication, enthusiasm, and engagement skills.

Background Check

This position requires a Criminal Background Check upon hire. Employment is contingent upon successful completion of a Criminal Background Check.

Position Type and Work Hours

• Intermittent, less than 29 hours, hours may vary depending on operational needs and golf season.
• Typically ranging from 8 hours per week up to the intermittent position limit.
• May be opportunity to extend employment beyond the golf season depending on operational needs.
• Can work as early as 4:30 am and as late as 11:00 pm.
• Standard golf shop hours, during the Peak Season, is 6:00 am to 8:00 pm.
• Must be able to work weekends and holidays.

Work Environment

• Indoors (30%): Office environment at facility.
• Outdoors/Off-Site (70%): Outdoor recreational golf facilities. Position will be exposed to outdoor working conditions in all types of weather. Will attend meetings, trainings, and conferences at a variety of city facilities and areas.

Physical Demands

• Visual Acuity: Ability to bring objects into focus.
• Balancing: Maintaining equilibrium.
• Bending: Bending or position oneself to move an object from one level to another.
• Carrying: Transporting or moving an object.
• Crouching: Bending body downward and forward by bending leg and spine.
• Climbing: Ascending or descending stationary objects.
• Eye/Hand/Foot Coordination: Performing work through using two or more body parts or other devices.
• Gripping/Grasping: Ability to apply pressure with fingers and palm.
• Handling: Seizing, holding, grasping, through use of hands, fingers, or other means.
• Hearing: Perceiving and comprehending the nature and direction of sounds.
• Kneeling: Bending legs at knees to come to rest on knee or knees.
• Lifting: Moving objects weighing no more than 50 pounds from one level to another.
• Pushing/Pulling: Ability to use upper extremities to exert force in order to press, draw, drag or haul objects in a sustained motion.
• Reaching: Extending the hands and arms or other device in any direction.
• Repetitive motions: Making frequent or continuous movements.
• Sitting: Remaining in a stationary position.
• Standing: Ability to sustain position for a period of time.
• Stooping: Bending body downward and forward by bending spine at the waist.
• Talking: Communicating ideas or exchanging information.
• Walking: Ability to move to traverse from one location to another.

Equal Opportunity Employer Statement

The City of Aspen is an Equal Opportunity Employer.

Benefits

• Employees who meet the required weekly working hours are granted structured golfing privileges.
• Accommodating employment with flexible work arrangements.
• Collaborative and supportive team-oriented workplace.
• Strong emphasis on exceptional customer service.