Golf Guest Experience Starter: Pace & Service

Spring Run; Estero, Northern (FL, KY); Hybrid; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Employee meals during scheduled shifts

Golf shop merchandise discounts

Golf privileges in accordance withClub

Professional development opportunities

Supportive team-oriented work环境

Uniform provided

Job summary

Spring Run Golf Club is seeking a Starter/Ranger to deliver an exceptional golf experience by managing pace of play, verifying tee times, and promoting etiquette. As a visible ambassador, you will create a welcoming atmosphere while supporting the Golf Professional Staff in daily operations.

The role emphasizes professionalism, strong communication, reliability, and a commitment to outstanding member service in a dynamic environment in Estero, FL.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service, golf course, hospitality, or country club experience preferred.
• Basic knowledge of the game of golf preferred.

Responsibilities

• Welcome members and guests in a professional and courteous manner.
• Verify tee times and ensure groups begin play on schedule.
• Communicate daily course conditions, cart rules, local rules, and pace of play expectations.
• Answer member questions and assist with golf-related requests.
• Represent Spring Run Golf Club in a positive and professional manner.
• Coordinate first tee operations and maintain proper starting intervals.
• Monitor pace of play throughout the golf course.
• Communicate with groups that fall behind using approved Club procedures.
• Record pace checkpoints and report issues to the Golf Professional Staff.
• Assist with pairing golfers when necessary.
• Enforce proper golf etiquette, including repairing ball marks, replacing divots, raking bunkers, and observing cart rules.
• Assist members during weather delays or emergencies.
• Support tournaments, leagues, outings, and daily golf operations.
• Assist with golf cart staging, practice facility operations, signage, and other Golf Shop duties as assigned.

Skills

Customer service

Verbal communication

Punctual

Professional image

Teamwork

Calm under pressure

Service standards

Education

High school diploma

Customer service experience

Knowledge of golf

Job description

Spring Run Golf Club is seeking a Starter/Ranger to deliver an exceptional golf experience by managing pace of play, verifying tee times, and promoting etiquette. As a visible ambassador, you will create a welcoming atmosphere while supporting the Golf Professional Staff in daily operations.

The role emphasizes professionalism, strong communication, reliability, and a commitment to outstanding member service in a dynamic environment in Estero, FL.