Golf Starter: Smooth Play & Member Service

Invited Clubs; Mansfield (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

Invited is seeking a Starter Golf to manage play flow on our golf course and deliver exceptional customer service to members and guests.

Responsibilities include enforcing etiquette, assisting with pace of play, handling lost balls, and coordinating with golf operations staff to ensure a smooth, professional experience for all players. Outdoor, fast-paced environment with emphasis on safety and club rules.

Qualifications

• High school diploma, GED, or equivalent.
• Prior experience in a similar role or extensive knowledge of golf.
• Excellent knowledge of golf etiquette, rules, and best practices.

Responsibilities

• Assist members/guests find appropriate games, ensuring an enjoyable and seamless experience.
• Offer helpful suggestions on golf course etiquette to members/guests when appropriate.
• Address any violations with a polite and respectful demeanor, ensuring a positive interaction.
• Help members/guests by locating lost balls, offering rides when requested, and supporting their needs on the course.
• Ensure the orderly flow of play by adhering to tee times and club regulations, minimizing delays, and avoiding gaps in play, especially during peak hours.
• Maintain a sufficient supply of scorecards, pencils, tees, and other essentials to support a smooth experience for members/guests.
• Ensure timely presence on the course according to the schedule, coordinating with starters or golf operations staff to report any incidents or issues.
• Uphold and enforce all club rules related to the golf course, ensuring a consistent and fair experience for all players.
• Repair ball marks, fill divots with topsoil, pick up loose items, and ensure cart guidance ropes and supports are properly positioned.
• Collaborate with other golf operations staff such as Outside Services, Range Attendants, and Cart Attendants to ensure efficient and seamless service.
• Ensure all assigned tasks are completed to meet club standards, including maintaining cleanliness on the course, restocking supplies, and ensuring signage is tidy.
• Keep members/guests informed about club offerings, features, upcoming events, and specials available in the Golf Shop.

Skills

Strong communication

Golf etiquette knowledge

Customer service orientation

Attention to detail

Reliability

Education

High school diploma/GED or equivalent

Job description

Invited is seeking a Starter Golf to manage play flow on our golf course and deliver exceptional customer service to members and guests.

Responsibilities include enforcing etiquette, assisting with pace of play, handling lost balls, and coordinating with golf operations staff to ensure a smooth, professional experience for all players. Outdoor, fast-paced environment with emphasis on safety and club rules.