Golf Guest Experience Specialist

PGA Primary Black 01; Town of Florida (NY); On-site; USD 28,000 - 38,000; Full time

Job summary

PGA Primary Black 01 in New York seeks a friendly, customer-focused outside service teammate to greet Members/Guests and assist with loading bags, cleaning clubs, and prepping golfers for play. You will keep storage areas and carts organized and coordinate with golf staff to deliver outstanding service.

Daily responsibilities include cart marshal duties, post-round help, and sharing information about events and course conditions.

Qualifications

• A high school diploma, GED, or equivalent, is required.
• Customer service experience. Basic Golf Knowledge Required.
• You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters.

Responsibilities

• Provide warm welcomes and great service to Members/Guests at the golf shop and staging area.
• Assist golfers with bags, club cleaning, etiquette guidance, and play preparation.
• Maintain clean storage areas and golf cart fleet; marshal carts and track occupancy.
• Assist after rounds with club cleaning and delivering gear to cars; communicate events and course info.
• Support other golf operations staff to ensure seamless service; complete daily assignments.

Skills

Customer service

Professionalism

Education

High school diploma or GED

Job description

PGA Primary Black 01 in New York seeks a friendly, customer-focused outside service teammate to greet Members/Guests and assist with loading bags, cleaning clubs, and prepping golfers for play. You will keep storage areas and carts organized and coordinate with golf staff to deliver outstanding service.

Daily responsibilities include cart marshal duties, post-round help, and sharing information about events and course conditions.