Golf Gear Expert — Customer Experience

DICK'S Sporting Goods, Inc.; Dedham (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

DICK’S Sporting Goods is hiring a Teammate – Golf in Massachusetts to deliver personalized service, share product knowledge, and build meaningful connections with athletes on the floor. You will help athletes find the right equipment and elevate performance while contributing to a welcoming store environment.

The role emphasizes greeting customers, providing helpful guidance, and supporting merchandising standards and program participation to ensure a positive shopping experience for all.

Qualifications

• Greet customers and teammates, understand needs, provide accurate product knowledge and service.

Responsibilities

• Greet teammates and Athletes and assist with shopping experience.
• Follow floor sets, signage, price changes and inventory presentation.
• Promote loyalty programs, warranties, and credit card enrollment.
• Follow safety, loss prevention, and SOP policies and external guidelines.
• Create an inclusive store environment and support the team.
• Perform other tasks as assigned.

Skills

Customer service

Product knowledge

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is hiring a Teammate – Golf in Massachusetts to deliver personalized service, share product knowledge, and build meaningful connections with athletes on the floor. You will help athletes find the right equipment and elevate performance while contributing to a welcoming store environment.

The role emphasizes greeting customers, providing helpful guidance, and supporting merchandising standards and program participation to ensure a positive shopping experience for all.