Golf Event Lead & Hospitality Host

Five Iron Golf; Beachwood (OH); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health, Dental, and Vision insurance

Short-Term Disability

Accident and Critical IllnessInsurance

401(k)

Meals while working are included for 0

Job summary

Five Iron Golf in Beachwood, OH, seeks an Event Producer to deliver exceptional service and memorable experiences for guests. You will manage food and beverage service, operate the bar, and lead on-site event execution from guest greetings to post-event wrap-up.

Responsibilities include coordinating with kitchen and staff, maintaining inventory, and ensuring safety and compliance. The role requires flexible nights and weekends with occasional heavy lifting.

Qualifications

• Prior experience in managing and/or coordinating events.
• Server, bar, and/or hospitality experience encouraged but NOT required.
• Passion for golf and understanding of the game’s rules is strongly encouraged.
• Strong verbal and written communication skills.
• A customer-centric approach with the ability to upsell.
• Ability to collaborate with diverse teams and work in a fast-paced environment.
• Exceptional organizational skills.
• Ability to work flexible hours, including nights and weekends.
• Ability to lift up to 50 lbs.
• Ability to obtain proper licensing and certifications for the location.
• Meet state minimum age to bartend.

Responsibilities

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience at Five Iron Golf.
• Maintain extensive knowledge of food and beverage offerings; present menus, answer questions, make recommendations, and use upselling techniques.
• Serve food and beverages in a timely and courteous manner.
• Use point-of-sale terminals to enter orders and process payments accurately.
• Manage inventory and order supplies to ensure the bar is well-stocked.
• Ensure the bar, golf simulators, and surrounding areas are clean and guest-ready.
• Develop fresh ideas for specials, cocktails, and promotions.
• Take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns.
• Maintain up-to-date knowledge of technology, products, and promotions.
• Follow health and safety regulations regarding food handling, alcohol service, and cleanliness.
• Verify guests' legal drinking age.
• Assist with closing duties as needed.
• Provide an elevated event experience by leading on-site execution, including guest greetings, space preparation, issue resolution, and financial closing.
• Ensure positive customer experiences and successful delivery of contracted services for events.
• Manage simulators and event spaces according to contract requirements.
• Oversee event timelines to ensure organized and timely activities.
• Train and coordinate with staff in various roles to provide a premium event experience.
• Collaborate with kitchen staff to ensure food meets customer expectations.
• Purchase and manage event-related inventory.
• Support the Event Sales Manager with administrative tasks.
• Attend weekly meetings to review banquet event orders.
• Provide feedback to the Sales team to enhance return business.
• Collaborate with stakeholders to create additional events and experiences for Five Iron customers.
• Contribute ideas for improving event experiences and increasing revenue.

Skills

Event coordination

Hospitality experience

Golf knowledge

Customer service

Upselling

Flexible hours

Team collaboration

Organizational skills

Lift 50 lbs

POS experience

Tools

Point-of-Sale (POS)

Job description

Five Iron Golf in Beachwood, OH, seeks an Event Producer to deliver exceptional service and memorable experiences for guests. You will manage food and beverage service, operate the bar, and lead on-site event execution from guest greetings to post-event wrap-up.

Responsibilities include coordinating with kitchen and staff, maintaining inventory, and ensuring safety and compliance. The role requires flexible nights and weekends with occasional heavy lifting.