Golf Equipment Sales Lead: Lead, Coach & Elevate Service

Dick's Sporting Goods; Norwalk (CT); On-site; USD 26,000 - 39,000; Full time

Job summary

DICK'S Sporting Goods in Norwalk, CT is seeking a Key Carrying Lead who acts as the in-store expert for their department. Under guidance of the Assistant Store Manager and Store Manager, you will deliver exceptional customer service, train teammates, and uphold brand standards while coordinating daily tasks and events.

You will lead by example, foster an inclusive, safety-minded team, participate in hiring and interviews, manage front-end operations and loss prevention, and help create a

Qualifications

• Flexible availability, including nights, weekends, and holidays.
• Prior retail sales experience or customer-focused experience preferred.
• Ability to stand, bend, reach, and lift 15–35 lbs repeatedly and stand/walk for extended periods.

Responsibilities

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Upholds store standards and ensures programs and processes are executed daily; delegates tasks by priority.
• Assists the store leadership with opening/closing, Front End and Cash Office functions, and firearms sales compliance where applicable.
• Provides hands-on coaching and cross-training to teammates; teaches the "why" behind tasks and procedures.
• Leads by example to align responsibilities with store goals and create an exceptional shopping experience.

Skills

Flexible availability

Retail experience

Customer service

Physical stamina

Job description

DICK'S Sporting Goods in Norwalk, CT is seeking a Key Carrying Lead who acts as the in-store expert for their department. Under guidance of the Assistant Store Manager and Store Manager, you will deliver exceptional customer service, train teammates, and uphold brand standards while coordinating daily tasks and events.

You will lead by example, foster an inclusive, safety-minded team, participate in hiring and interviews, manage front-end operations and loss prevention, and help create a