Golf Club Tech & Fitting Specialist

Golf Galaxy; Pleasant Hill (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

DICK’S Sporting Goods in Pleasant Hill, CA is seeking a golf club service specialist to deliver expert repairs, fittings and personalized recommendations. You will perform re-gripping, loft and lie adjustments, and use fitting equipment to enhance performance while delivering top-notch customer care.

This role emphasizes efficiency, teamwork and adherence to store standards. Targeted pay range is $16.50 to $24.50 per hour, with a comprehensive benefits package and opportunities to grow within a

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment.
• Provides product and service recommendations according to customer’s needs.
• Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
• Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes, and stores all customers’ work orders.
• Provides a high level of customer service within the golf area.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Maintains and participates in all recovery and cleanliness standards.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Skills

Accountability

Customer-Focus

Collaborative

Instills Trust

Decision-Quality

Action-Oriented

Job description

DICK’S Sporting Goods in Pleasant Hill, CA is seeking a golf club service specialist to deliver expert repairs, fittings and personalized recommendations. You will perform re-gripping, loft and lie adjustments, and use fitting equipment to enhance performance while delivering top-notch customer care.

This role emphasizes efficiency, teamwork and adherence to store standards. Targeted pay range is $16.50 to $24.50 per hour, with a comprehensive benefits package and opportunities to grow within a