Golf Club Services & Repair Associate

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Sarasota (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

PGA TOUR Superstore is seeking a Club Services Associate in the Sarasota area. The role reports to the Sales and Service Manager and involves performing club services, diagnosing issues, and maintaining service orders to support inventory management.

You will interact with customers, explain repair options and timelines, and help keep the front-end and service areas well-presented to drive sales and a superior Customer experience.

Qualifications

• Education: High School Diploma or equivalent.
• 2+ years in retail materials handling, club repair or similar experience preferred.
• Strong listening and interpersonal communication; ability to communicate cross-functionally.

Responsibilities

• Engage with every Customer and offer world class service using PGATSS Service behaviors.
• Execute all Club Services: re-gripping, re-shafting, loft & lie measurements/adjustments.
• Perform Front-End operations: returns, exchanges, gift cards, loyalty rewards, discounts and promotions.

Skills

Communication

MS Office

Organization

Education

High School Diploma

Job description

PGA TOUR Superstore is seeking a Club Services Associate in the Sarasota area. The role reports to the Sales and Service Manager and involves performing club services, diagnosing issues, and maintaining service orders to support inventory management.

You will interact with customers, explain repair options and timelines, and help keep the front-end and service areas well-presented to drive sales and a superior Customer experience.