Golf Club F&B Service Manager: Elevate Guest Experience

American Golf Corporation; Long Beach (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

American Golf Corporation is seeking a Food & Beverage Service Manager to oversee daily dining and event service operations, ensuring seamless execution and elevated guest experiences. You will lead front-of-house teams, support event execution, and collaborate with culinary and leadership teams to drive operational excellence and revenue performance.

The role requires strong leadership, extensive hospitality experience, and a focus on service standards, cost control, and staff development in a

Qualifications

• Must meet legal requirements to serve alcohol; applicable state certifications required.
• Minimum 5 years of hospitality or food & beverage service experience.
• Minimum 2 years of leadership or management experience in hospitality or service.
• Proven ability to resolve guest concerns and deliver high-level customer service.
• Strong organizational, time management, and prioritization skills.
• Ability to lead teams effectively in a fast-paced, high-volume environment.

Responsibilities

• Oversee dining room and event service operations, ensuring proper setup, presentation, and service execution (tables, linens, glassware, and service standards)
• Lead and direct service staff, ensuring proper uniform standards, readiness, and adherence to service expectations
• Create and manage shift sheets, staffing plans, and floor coverage based on business demands
• Conduct pre-shift and pre-event meetings to communicate service expectations, reservations, and event details
• Partner with culinary teams to coordinate service flow, timing, and special event execution
• Manage bar operations and event beverage consumption, including maintaining accurate Banquet Bar Control records
• Support hiring, onboarding, training, scheduling, and performance management of service staff in partnership with F&B leadership
• Monitor and control food and beverage costs while identifying opportunities to improve efficiency and profitability
• Maintain accurate labor and payroll reporting, including daily and weekly punch audits
• Drive revenue growth by identifying upselling opportunities, enhancing guest experience, and supporting sales initiatives
• Ensure compliance with all alcohol service laws, including age verification and responsible service standards
• Support and execute company initiatives, programs, and operational directives
• Assist with service execution during peak periods as needed (e.g., server, bartender, host support)
• Perform additional duties as assigned by management

Skills

Leadership

Customer service

Organizational skills

Time management

Staff training

Shift planning

Job description

American Golf Corporation is seeking a Food & Beverage Service Manager to oversee daily dining and event service operations, ensuring seamless execution and elevated guest experiences. You will lead front-of-house teams, support event execution, and collaborate with culinary and leadership teams to drive operational excellence and revenue performance.

The role requires strong leadership, extensive hospitality experience, and a focus on service standards, cost control, and staff development in a