Overview
The Golf Cart Technician is responsible for the maintenance, repair, and general upkeep of the golf carts at the club. This role ensures that carts are operational, safe, clean, and well-maintained for members and guests. In addition to managing golf cart-related duties, the Golf Cart Technician will assist the golf operations team as needed, providing general support in daily activities and events.
Experience Required
- High school diploma or equivalent preferred.
- Previous experience in mechanical maintenance, vehicle repair, or a related field.
- Experience working in golf course operations or hospitality is a plus.
- Strong knowledge of golf rules, etiquette, and course management.
- Basic mechanical skills with the ability to perform repairs and maintenance on golf carts.
- Strong attention to detail and commitment to maintaining high standards of cleanliness and safety.
- Strong problem-solving skills and ability to work under pressure.
- Customer service-oriented, with a commitment to delivering an outstanding experience for club members and guests.
- Ability to work outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
- Ability to sit, stand, walk, climb ladders, squat, kneel, reach, grasp, push, pull, twist, bend, and lift/carry up to 100 lbs.
- Availability to work additional hours as needed, including weekends and holidays.
Essential Responsibilities
- Perform routine maintenance, inspections, and repairs on golf carts to ensure they are in safe working order.
- Troubleshoot mechanical and electrical issues with golf carts, including battery replacements, tire changes, and brake adjustments.
- Clean and wash carts regularly, ensuring they are presentable and ready for member use.
- Keep detailed maintenance logs and ensure compliance with safety standards and manufacturer recommendations.
- Order and maintain an inventory of parts and supplies needed for golf cart repairs.
- Manage the daily staging, charging, and storage of the golf cart fleet.
- Coordinate the rotation and usage of carts to ensure even wear and prevent overuse.
- Ensure golf carts are prepared and positioned for events, tournaments, and daily play, including special requests from members and guests.
- Assist with golf course set-up and break-down for tournaments and events, including cart staging and coordination.
- Help with the movement of golf bags, equipment, and supplies as required by the golf operations team.
- Provide excellent customer service to members and guests, assisting with golf cart-related questions or issues and supporting the overall golf experience.
- Collaborate with the Golf Operations team on projects or tasks as needed.
- Provide additional assistance to the golf operations team during peak times, busy periods, or special events, such as setting up driving ranges or assisting with member services.
- Report any unsafe conditions or equipment malfunctions to the Supervisor Outside Services.
- Maintain a clean and organized workspace, adhering to the club's safety protocols.
- Assist others as needed and take on additional tasks as assigned by management.
- Follow all company, club, and department policies, procedures, and instructions.
- Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices and comply with safety guidelines.
- Attend daily briefings and engage in required activities to stay informed and contribute to team success.
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs