Golf Cart Concierge & Guest Services

Kingsmill Resort; Williamsburg (VA); On-site; USD 16,531,000 - 22,042,000; Part time

Job summary

Kingsmill Resort in Williamsburg, VA seeks a part-time Golf Cart Attendant to stage, transport, and prep carts for daily play. You will assist guests, guide them to the pro shop and first tee, and support the cart fleet and maintenance tasks.

The role requires customer service skills, a clean presentation, and the ability to work variable hours including days, nights, weekends, and holidays. A valid driver’s license is required.

Qualifications

• Possess basic knowledge of services provided by Kingsmill.
• Must have professional presentation and strong customer service skills.
• Must be able to communicate with guests and respond to questions about the course in a friendly manner with knowledge of golf.
• Ability to operate a golf cart, four-wheel drive jeep and driving range picker.
• Ability to lift, push, pull or carry 90 pounds, stand, bend, stoop and withstand outdoor weather for up to an eight hour shift.
• Must be at least 16 years of age.
• Valid State Drivers’ License.
• Ability to work days, nights, weekends, holidays.

Responsibilities

• Staging and breaking down carts.
• Towing, cleaning and preparing carts for daily play and storage.
• Directing and assisting guests to pro shop, starter, practice range and first tee.
• Performing practice range services.
• Tagging and cleaning golf clubs before storage.
• Assisting members and guests after they play.
• Assisting cart fleet coordinator with cart maintenance responsibilities.
• Maintaining cleanliness in all storage and guest areas of the golf operations.
• Handling requests of guests and staff.
• Adhering to policies and service standards.
• Assisting professional staff.
• Assisting the Starter.
• Distributing and keeping rental sets clean and in proper order.
• Checking in rental sets in starter’s absence on log.
• Communicating pertinent information with the staff and POD.
• Providing exceptional guest service
• Assisting with tournament set up as required with the group.
• Performing other duties as assigned

Skills

Operate golf cart

Customer service

Guest communication

Teamwork

Job description

Kingsmill Resort in Williamsburg, VA seeks a part-time Golf Cart Attendant to stage, transport, and prep carts for daily play. You will assist guests, guide them to the pro shop and first tee, and support the cart fleet and maintenance tasks.

The role requires customer service skills, a clean presentation, and the ability to work variable hours including days, nights, weekends, and holidays. A valid driver’s license is required.