Golf Cart Attendant & Guest Services

Ponte Vedra Inn & Club; Ponte Vedra Beach (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

The Ponte Vedra Inn & Club is seeking a Golf Cart Attendant to join the Golf Operations team. This role involves outdoor work, preparing and maintaining golf carts, transporting bags, and delivering exceptional service to our members and guests in a renowned resort setting.

We value dependability, a professional appearance, and a positive attitude. A high school diploma is preferred, and prior hospitality or customer service experience is welcome.

Qualifications

• High school diploma or equivalent preferred.
• Must be able to speak, read, write, and comprehend English to communicate with members, guests, and colleagues.

Responsibilities

• Greet members and guests warmly and provide excellent customer service, professional guidance, and assistance.
• Transport golf bags from the bag-drop area or bag-storage room to the appropriate golf cart, shuttle, caddie, or designated staging area.
• Greet golfers returning from the course, clean their golf clubs, and assist with transporting and loading bags into vehicles or returning them to the bag-storage room.
• Keep the bag-storage room clean, neat, secure, and organized at all times.
• Ensure all stored golf clubs and bags are properly accounted for.
• Clean, prepare, stage, and maintain golf carts to ensure they are safe, fully stocked, and presented in excellent condition.
• Inspect golf carts and promptly report mechanical problems, damage, or maintenance concerns to a supervisor.
• Support the daily operation and presentation of the practice facility.
• Transport range balls to the practice range and fill designated containers.
• Operate the range ball picker and wash and restock range balls.
• Clean and maintain the practice tee, reposition bag stands and barriers, empty trash receptacles, and refill club-cleaning stations.
• Refill water stations located throughout the golf course.
• Assist with the daily operation of the Outside Services Department.
• Assist Golf Professionals with tournaments, outings, and special golf events.
• Support clear and effective communication between Golf Operations and other Club departments.
• Follow all Ponte Vedra Inn & Club policies, procedures, service standards, and safety guidelines.
• Report safety hazards, damaged equipment, or unsafe conditions immediately.
• Conduct oneself professionally and maintain a polished appearance and positive attitude at all times.
• Follow the direction of the Starter, Assistant Golf Professional, and other Golf Professionals on duty.
• Complete assigned responsibilities efficiently, accurately, and according to established service standards.
• Attend all required training sessions, safety courses, and departmental meetings.
• Perform additional duties and follow up on assignments as requested by the Golf Professionals.

Skills

Hospitality experience

Customer service experience

Driver's license

Education

High school diploma or equivalent

Job description

The Ponte Vedra Inn & Club is seeking a Golf Cart Attendant to join the Golf Operations team. This role involves outdoor work, preparing and maintaining golf carts, transporting bags, and delivering exceptional service to our members and guests in a renowned resort setting.

We value dependability, a professional appearance, and a positive attitude. A high school diploma is preferred, and prior hospitality or customer service experience is welcome.