Golf Cart Attendant: Guest Experience Pro

Creighton Farms; Aldie (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Southworth is seeking a Golf Cart Attendant to deliver exceptional service to members and guests at our golf facility. You will greet guests, manage cart distribution, assist with loading bags, and maintain carts in pristine condition.

The role requires strong customer service, reliability, and the ability to multitask in a dynamic golf environment. Weekend and holiday work is expected, with a focus on safety and a welcoming atmosphere.

Qualifications

• High school diploma or equivalent.
• Customer service experience in hospitality or golf setting preferred.
• Strong interpersonal and communication skills.
• Knowledge of golf etiquette and rules is a plus.
• Physical ability to lift and carry golf bags and equipment.
• Attention to detail and ability to multitask effectively.
• Reliable and punctual, with a strong sense of responsibility.
• Ability to work weekends, holidays, and occasional evenings as needed.

Responsibilities

• Greet members and guests warmly upon arrival at the golf facility.
• Organize and manage the distribution and collection of golf carts efficiently.
• Assist players with loading and unloading golf bags onto carts, ensuring they have all necessary equipment.
• Maintain an organized cart staging area and ensure carts are clean, fully charged, and equipped with scorecards, pencils, and tees.
• Monitor the pace of play on the course and assist players in keeping a reasonable pace to ensure an enjoyable golf experience for everyone.
• Perform routine inspections of golf carts, reporting any mechanical issues or maintenance needs promptly.
• Responsible for cleaning and detailing golf carts regularly to maintain a professional and pristine appearance.
• Maintain the cleanliness and orderliness of the golf bag storage area and other facilities.
• Provide exceptional customer service by addressing members' and guests' inquiries, requests, and concerns promptly and courteously.
• Assist with tournament preparations, including setting up signage, tee markers, and other necessary items.
• Adhere to all safety guidelines and procedures while performing duties.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Punctuality

Golf etiquette knowledge

Education

High school diploma or equivalent

Job description

Southworth is seeking a Golf Cart Attendant to deliver exceptional service to members and guests at our golf facility. You will greet guests, manage cart distribution, assist with loading bags, and maintain carts in pristine condition.

The role requires strong customer service, reliability, and the ability to multitask in a dynamic golf environment. Weekend and holiday work is expected, with a focus on safety and a welcoming atmosphere.