Golf Cart Attendant

Willowbend Club; Mashpee Neck (MA); On-site; USD 19,000 - 28,000; Full time

Job summary

Southworth Club in Mashpee, MA is seeking a Golf Cart Attendant to deliver exceptional service to our members and guests. You will greet arrivals, manage cart distribution, assist with loading bags, keep equipment clean and charged, and support tournament setups while upholding safety standards.

If you enjoy a dynamic, hospitality-focused environment and can work weekends or holidays, prove your dedication to the Southworth Way.

Qualifications

• High school diploma or equivalent required.
• Prior hospitality or golf-related customer service preferred.
• Ability to lift and move golf bags and equipment as needed.

Responsibilities

• Greet members and guests warmly upon arrival at the golf facility.
• Organize and manage the distribution and collection of golf carts.
• Assist players with loading and unloading golf bags onto carts and ensure equipment is ready.
• Maintain an organized cart staging area; ensure carts are clean and charged.
• Provide exceptional customer service by addressing inquiries and concerns promptly.
• Assist with tournament preparations, including signage and tee markers.
• Adhere to safety guidelines and ensure pace of play remains enjoyable.

Skills

Customer service

Interpersonal communication

Friendly demeanor

Safety awareness

Education

High school diploma or equivalent

Job description

Celebrate Life, the Southworth WayThe Company: Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!The Benefits: We are proud of our “family company” roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.Grow with us! The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.Be YOU with us! At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is a driver of our success.The Opportunity: As a Golf Cart Attendant, you will play a pivotal role in delivering exceptional service and ensuring a memorable experience for our members and guests. Your attention to detail, friendly demeanor, and dedication to maintaining the overall presentation of our golf facility will contribute to the overall success of our club.Duties and Functions:Greet members and guests warmly upon their arrival at the golf facility.Organize and manage the distribution and collection of golf carts efficiently.Assist players with loading and unloading golf bags onto carts, ensuring they have all necessary equipment.Maintain an organized cart staging area and ensure carts are clean, fully charged, and equipped with scorecards, pencils, and tees.Monitor the pace of play on the course and assist players in keeping a reasonable pace to ensure an enjoyable golf experience for everyone.Perform routine inspections of golf carts, reporting any mechanical issues or maintenance needs promptly.Responsible for cleaning and detailing golf carts regularly to maintain a professional and pristine appearance.Maintain the cleanliness and orderliness of the golf bag storage area and other facilities.Provide exceptional customer service by addressing members' and guests' inquiries, requests, and concerns promptly and courteously.Assist with tournament preparations, including setting up signage, tee markers, and other necessary items.Adhere to all safety guidelines and procedures while performing duties.Qualification Standards:High school diploma or equivalent.Previous customer service experience, preferably in a hospitality or golf-related setting.Strong interpersonal and communication skills, with a friendly and approachable demeanor.Knowledge of golf etiquette and rules is a plus.Physical ability to lift and carry golf bags and equipment.Attention to detail and ability to multitask effectively.Reliable and punctual, with a strong sense of responsibility.Ability to work weekends, holidays, and occasional evenings as needed.Join our team as a Golf Cart Attendant and become an integral part of our country club's commitment to delivering excellence in service. If you are passionate about golf, possess excellent customer service skills, and thrive in a dynamic environment, we invite you to apply and contribute to the outstanding experiences we create for our members and guests. Your dedication will help us maintain our reputation as a premier destination for golf enthusiasts.Apply today to start your new career, the Southworth WayNote: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.