GOLF ATTENDANT

Five Iron Golf; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in indoor golf and entertainment seeks a Golf Attendant to deliver exceptional service and hospitality. This role involves managing guest experiences, assisting with golf simulators, and ensuring a welcoming environment for all patrons. Ideal candidates will bring a positive attitude and a willingness to learn, with part-time, flexible hours emphasizing morning and afternoon shifts.

Benefits

Health, Dental, and Vision insurance

Short-Term Disability

Accident and Critical Illness Insurance

401(k)

Meals while working included for free

Qualifications

• Golf, server, and/or hospitality experience encouraged but NOT required.
• Ability to stand, walk, and bend for long periods.
• Ability to lift up to 50 lbs.

Responsibilities

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience.
• Assist in organizing golf bag storage, managing equipment, and performing maintenance.
• Provide informative, engaging tours of the facility.

Skills

Positive attitude

Ability to work in a fast-paced environment

Proficient verbal and written communication skills

Upbeat energy and enthusiasm

Job description

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Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 29 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 29 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

We are seeking morning/afternoon Guest services specialists (we call that a “Golf Attendant”). Golf Attendants are dedicated to delivering exceptional service and genuine hospitality. Golf Attendants are people-oriented, get to know Guests on a first-name basis, and are able to develop a proficiency at using our equipment, including our golf simulators. Golf Attendants report directly to the GM of Performance.

Responsibilities Include, But Are Not Limited To, The Following

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience
• Take pride in ensuring guests' enjoyment by actively checking in with guests at the bar and in assigned simulators during their visit to ensure satisfaction and promptly address any concerns
• Develop comprehensive knowledge of the golf simulators to guide guests in selecting appropriate gameplay, explain data outputs, and enhance their overall experience
• Assist in organizing golf bag storage, managing golf equipment, and performing basic simulator maintenance and troubleshooting
• Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, and memberships. Use this expertise to confidently sell and cross-sell across various offerings.
• Provide informative, engaging tours of the facility.
• Follow all Five Iron standards for guest engagement, including a first drink prompt, upselling, suggestive selling, and adhering to service scripts.
• Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items and alcohol offerings, make recommendations, and use upselling techniques
• Use point-of-sale terminals to enter orders and process payments accurately
• Serve food and beverages in a timely and courteous manner
• Ensure golf simulators, and surrounding areas are clean and guest-ready
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age
  
  

Required Qualifications

• Golf, server, and/or hospitality experience encouraged but NOT required.
• Upbeat energy and enthusiasm.
• Positive attitude.
• Ability to work in a fast-paced environment and work with a team.
• Ability to stand, walk, and bend for long periods of time.
• Ability to lift up to 50 lbs.
• Ability to obtain proper licensing and certifications for the location.
• Proficient verbal and written communication skills.
  
  

Benefits (*applies to full-time employees):

• Health, Dental, and Vision insurance*
• Short-Term Disability*
• Accident and Critical Illness Insurance*
• 401(k) *
• Meals while working are included for free
  
  

Job Type: Non-Exempt, Part-Time Hourly

Pay: $15 Per Hour & Tip Eligible

Hours: vary by week; emphasis on mornings and afternoons

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Location

2116 Chestnut St, Philadelphia

PA, 19103

Salary Description

$15 / Hour + Tips

Job Types

parttime

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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