Guest Service Attendant - Osage View

State Technical College of Missouri; Missouri; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading higher education institution is looking for a Guest Service Attendant at Osage View. This role involves engaging with guests, providing superior customer service, and ensuring a clean environment. Ideal candidates will have strong interpersonal skills and a passion for sports and entertainment. Join a dynamic team where punctuality, dependability, and a welcoming attitude are essential for success.

Qualifications

• Must have superior customer service skills.
• Basic knowledge of golf is required.
• Ability to work independently and as part of a team.

Responsibilities

• Greet guests upon arrival and assist with reservations.
• Utilize point-of-sale software for transactions.
• Maintain cleanliness of the facility and report issues.

Skills

Customer service skills

Strong work ethic

Interpersonal skills

Organizational skills

Job description

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State Technical College of Missouri provided pay range

This range is provided by State Technical College of Missouri. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $15.00/hr

Guest Service Attendant

Guest Service Attendants are an integral part of the guest experience when visiting the Osage View Individuals in this role must be high energy, sports and entertainment minded and able to provide superior customer service while providing a clean and welcoming environment for our guests.

Guest Service Attendant

Guest Service Attendants are an integral part of the guest experience when visiting the Osage View Individuals in this role must be high energy, sports and entertainment minded and able to provide superior customer service while providing a clean and welcoming environment for our guests.

Essential Functions

To perform this position successfully, employee must be able to perform each essential duty and responsibility satisfactorily. The essential duties and responsibilities include, but are not limited to the following:

• Greet members and guests upon arrival
• Answer phones and provide accurate information on facility hours, pricing and services available
• Assist guests with booking tee-times, making reservations and purchasing movie tickets
• Check in guests at reservation time and provide instruction on equipment use
• Utilize the point-of-sale software system
• Mix and serve alcoholic beverages (if 21 years of age or older)
• Restock and sell merchandise in a retail setting
• Keep the spaces and equipment clean and well maintained at all times
• Maintain a customer service mindset at all times
• Report all incidents and/or mechanical or janitorial issues to management
• Ensure facility policies and procedures are followed at all times while on duty
• Effectively communicate with off-site personnel to troubleshoot equipment and technology
• Ensure the overall cleanliness of the facility to ensure a welcoming environment for our guests
• Perform other duties as assigned
  
  
  

Minimum Qualifications (knowledge, Skills, And Abilities)

• Superior customer service skills
• A proven track record of punctuality and dependability
• A basic knowledge regarding the game of golf and the ability to explain the software to our guests
• Strong work ethic with ability to work independently as well as part of a team
• Strong interpersonal and human relation skills
• Ability to think and act quickly in the event of an emergency
• Leadership skills and the ability to carry out responsibilities in accordance with the organization's policies and applicable laws
• Basic computer operation skills and the ability to learn new software
• Ability to establish and maintain effective working relationships with subordinates and other employees
• Exceptional organizational skills
• Ability to read, write and comprehend instructions, correspondence, memos, letters, procedures, financial statements
• Ability to effectively present information in one-on-one and small group situations
• Ability to work with little or no supervision
• Ability to maintain professionalism and diplomacy when resolving problems
• Ability to identify problems and determine the best course of action for their resolution
• Ability to critically evaluate information for accuracy and usefulness in solving problems
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
  
  
  

PREFERRED QUALIFICATIONS:

• Organized or recreational participation in golf, bowling, Esports or other relevant areas
• Prior work experience in a recreational setting
• CPR, First Aid and AED certification
  
  
  

Non-Discrimination Statement

State Technical College of Missouri is an Equal Opportunity, Equal Employment Opportunity organization and does not discriminate against any protected class in our educational programs, activities, or employment opportunity. Please see our complete Non-Discrimination Policy.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Higher Education

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