Golf Attendant

Five Iron Golf; Kirkland (WA); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Health, Dental, and Vision insurance

Short-Term Disability

Meals included while working

Job summary

A premier golf entertainment venue in Kirkland seeks Golf Attendants to provide exceptional guest service. Responsibilities include checking in guests, assisting with golf simulators, and maintaining cleanliness in the facility. Ideal candidates should have a positive attitude and strong communication skills, although experience in golf or hospitality is a plus. This part-time hourly position offers a pay rate of $18-$20 per hour plus tips, with an emphasis on morning and afternoon hours.

Qualifications

• Golf, server, and/or hospitality experience encouraged but not required.
• Ability to work in a fast-paced environment and with a team.
• Ability to lift up to 50 lbs.

Responsibilities

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience.
• Check in with guests during their visit to ensure satisfaction.
• Assist in organizing golf bag storage and managing equipment.

Skills

Strong communication skills

Positive attitude

Teamwork

Customer service orientation

Job description

Overview

Five Iron Golf blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

We are seeking morning/afternoon guest services specialists (we call that a “Golf Attendant”). Golf Attendants are dedicated to delivering exceptional service and genuine hospitality. Golf Attendants are people-oriented, get to know Guests on a first-name basis, and are able to develop a proficiency at using our equipment, including our golf simulators. Golf Attendants report directly to the GM of Performance.

Responsibilities

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience
• Check in with guests at the bar and in assigned simulators during their visit to ensure satisfaction and address any concerns promptly
• Develop comprehensive knowledge of the golf simulators to guide guests in selecting gameplay, explain data outputs, and enhance their overall experience
• Assist in organizing golf bag storage, managing golf equipment, and performing basic simulator maintenance and troubleshooting
• Acquire and maintain knowledge of all products and services, including technology, lessons, leagues, and memberships. Use this expertise to confidently sell and cross-sell across offerings
• Provide informative, engaging tours of the facility
• Follow Five Iron standards for guest engagement, including a first drink prompt, upselling, and service scripts
• Maintain knowledge of food and beverage offerings; present menus, answer questions, make recommendations, and use upselling techniques
• Use point-of-sale terminals to enter orders and process payments accurately
• Serve food and beverages in a timely and courteous manner
• Ensure golf simulators and surrounding areas are clean and guest-ready
• Follow health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests\' legal drinking age

Qualifications

• Golf, server, and/or hospitality experience encouraged but not required
• Upbeat energy and enthusiasm
• Positive attitude
• Ability to work in a fast-paced environment and with a team
• Ability to stand, walk, and bend for long periods
• Ability to lift up to 50 lbs
• Ability to obtain proper licensing and certifications for the location
• Proficient verbal and written communication skills

Benefits

• Health, Dental, and Vision insurance (for full-time employees)
• Short-Term Disability
• Accident and Critical Illness Insurance
• 401(k)
• Meals while working are included for free

Job Type: Non-Exempt, Part-Time Hourly

Pay: $18-$20 / Hour + Tips

Hours: vary by week; emphasis on mornings and afternoons

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.